Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

September 21, 2022

I just started using the app. Customer service was awesome with the setup help. I watched the video but Facebook changed the way the integration looked. Dylan was very helpful, I look forward to using this app to better enhance my ads performance.

Glam Goodies
United States
About 1 year using the app
Trackify X replied September 22, 2022

Hello to our friends at Glam Goodies

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

June 29, 2022

I had some issues with my Facebook pixel correctly and accurately attributing events to my FB ads. Installed Trackify and resolved all the issues. Customer service/support has been most impressive. Trackify is a must have for FB ads.

TrollTrue
United States
About 1 year using the app
Trackify X replied June 30, 2022

Hello, friends at TrollTrue

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

August 26, 2021

I installed Trackify and Dylan was GREAT help! He took the time to walk me step by step and made sure everything was set up correctly.
I still have to see if Trackify fixes my Tracking issues after the IOS 14 update, but in terms of Customer Service Trackify is AMAZING.

Felicity Bags
United States
About 1 year using the app
Trackify X replied August 27, 2021

Hello friends at Felicity Bags

We are super happy to hear how helpful Dylan has been. We are glad he could assist you. Thank you for leaving for this great review:)

-Tanu & The Trackify Support Team

September 10, 2018

This app is extremely help to segment the audiences who are interested in different categories in my store. The support team is absolutely amazing and extremely responsive. I use the live chat service quite frequently and the support team has always exceeded my expectations, going above and beyond my original query. Highly recommend. Worth the investment!

Icon Dogwear
United States
About 1 year using the app
November 24, 2021

This app is amazing, the support is beyond amazing. It helps me a lot, I use this app to replace others 3 app. Thank you so much

Wayrumble
Vietnam
About 1 year using the app
Trackify X replied November 25, 2021

Hi Wayrumble,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

April 9, 2023

quick and good service and got 10% discount code !

Yoursupstore
Netherlands
About 1 year using the app
Trackify X replied April 10, 2023

Hello to our friends at Yoursupstore

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

November 26, 2020

Their customer support is very efficient, they respond in no time and are very efficient to solve issues. It's a great app to store pixels and avoid losing all your data if you get banned by FB ads.

monaqi
United States
About 1 year using the app
Trackify X replied November 27, 2020

Hello to our friends from monaqi

Thank you a thousand times for leaving this great review! We sincerely appreciate it! We hope One Tree Planted is super successful online :-)

-Melissa & The Trackify Support Team

Edited October 12, 2020

i had issues with my subcription plan. customer service team took the stand and resolved it . amazing services and response time too.

Limitedstocks
United States
About 1 year using the app
April 4, 2019

I love trackify! Very good app, works properly and customer service is excellent and very helpful! Worth the price! Many thanks ;)

DinoLoveStore
United States
About 1 year using the app
September 8, 2018

Amazing support, they've helped me solve several issues with my product catalog and are fast to respond. Would recommend.

Educated Earthling
United States
About 1 year using the app