Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

November 10, 2023

We have been using this app for a few years it's great for tracking fb sales customer service is great too

Garage Skateshop
United States
Over 3 years using the app
Trackify X replied November 13, 2023

Greetings Garage Skateshop,

Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review.

The Support Team

December 6, 2023

Deepanjoy was very helpful with helping us out with setting up the app

Pecco
Australia
4 months using the app
Trackify X replied December 7, 2023

Greetings Pecco,

It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support!

The Support Team

November 1, 2023

I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!

Chicco Fashion House
Belgium
3 months using the app
Trackify X replied November 2, 2023

Greetings Chicco Fashion House,

We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant!

The Trackify Support Team

October 8, 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Tiny Explorings
Denmark
7 months using the app
Trackify X replied October 9, 2023

Hello Tiny Explorings,

First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business.

The Trackify Support Team

November 3, 2023

Amazing app, get it now for your store and stop missing out on data

Core Authority
France
About 2 months using the app
Trackify X replied November 6, 2023

Hi Core Authority,

Thank you for leaving us this great review! You are right in being able to get the data you need to see success and we strive to provide the resources you need to accomplish this goal.

The Trackify Support Team

November 24, 2023

Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!

Blastshop
Denmark
25 days using the app
Trackify X replied November 27, 2023

Hi there Blastshop,

We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you!

The Support Team

December 6, 2023

Support team is excellent

Ozeqo
India
11 months using the app
Trackify X replied December 7, 2023

Hi there Ozeqo,

Thank you for recognizing our amazing support team and leaving this review! We are here to help anytime you need us.

The Support Team

April 18, 2024

Merci beaucoup pour l'aide apporté.
Tanmay

Pureestore
France
About 2 months using the app
Trackify X replied April 23, 2024

Bonjour Pureestore,

Merci de partager votre expérience! Nous sommes ravis de savoir que Tanmay, membre de notre équipe, vous a fourni le soutien dont vous aviez besoin. Merci encore!

October 3, 2023

Just set up my Trackfy App, everything went smooth, someone from their team help with the setup and it was fast. So up until now I like the app but I will come back with and update once I start running ads and make sure everything works.

Klavea
Romania
About 2 months using the app
Trackify X replied October 5, 2023

Hi there Klavea,

It is great to hear that you had a smooth support experience with our team in setting up your app. Thank you for acknowledging that with this review. Once you start running ads, make sure to reach out if you have any questions or needs for support. We are here to help!

The Trackify X Facebook Pixel support team

November 22, 2023

J'adore cette intégration facebook, c'est la meilleure intégration que j'ai trouvé sur shopify app, le support est vraiment au top, je recommande ! 100%

Fabulartz
France
3 months using the app
Trackify X replied November 24, 2023

Salut Fabulartz!

Merci pour votre avis fantastique! Nous vous remercions d’avoir pris le temps de reconnaître non seulement l’application, mais aussi notre incroyable équipe d’assistance. Passez d’excellentes fêtes de fin d’année.

L’équipe d’assistance