Reviews (881)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.

June 22, 2020

This app fires the pixel fastest, and most accurately. And is backed up by great support if there are any edge case situations! Thanks!

WarriorBabe
United States
About 1 year using the app
September 14, 2022

I really liked the fact that I was able to speak with someone via zoom as I was confused about a few things. They helped me understand the way the system works and to make sure that everything is set up right. Thanks for your help.

ZANSSY
United States
About 1 year using the app
Trackify X replied September 15, 2022

Hello, friends at ZANSSY

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

January 5, 2023

The whole Trackify team is very diligent and helpful! Specially Deepanjoy who just jumped on a zoom call and revised all my set up and helped me fixed some issues in no time!

Thank you!

RB

Home Sprouts
United States
12 months using the app
Trackify X replied January 9, 2023

Hello, friends at Home Sprouts

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

August 16, 2019

Great app and very helpful staff.

Very useful if you want to add multiple pixels to your store. Also helps with audience building.

Thank you!

PRW
Canada
About 1 year using the app
September 1, 2023

I write this review because of the help of Deepanjoy! Very friendly en helpful...taking time and lead me step by step to the process. Thank you for helping me out!

Meppel24
Netherlands
12 days using the app
Trackify X replied September 5, 2023

Hi Meppel24,

Thanks for the nice review! Deepanjoy is a rockstar on our team, we're so glad to hear that you received top notch support from him. As always, we are here to help!

Stephanie and the Customer Support Team

March 8, 2018

Amazing support! Thanks a lot Thomas.

Sweply Ro
Romania
About 1 year using the app
Edited December 7, 2018

The App is great but what's better than the app is the customer service. These guys are unbelievable and so clear and patience in their help. I'd give them 6 stars if it were possible. Thank you trackify clan.

Green Regimen
United States
About 1 year using the app
March 11, 2016

Indispensable. This app has helped me get right to the heart of my FB marketing and the results have been nothing short of phenomenal. Before this app I was "flying bling", but now I have the means to grow with the right data. Hats off to an incredible app!

Skylight Global
United States
About 1 year using the app
Edited May 3, 2017

Amazing, worth every penny, I got the top plan, and I'm extremely happy with it.

I had both the $5 pixel app, and pixel perfect, none of them compare to this - there's a reason this is more expensive, and it's worth it 100%.

Customer service has been by FAR the best out of any app, simply WOW. Thank's Tom! He responded within seconds, and was there to help along the way to resolve all my concerns and answer any questions I had. A+++
Anyone with a decent amount of sales should have this app.

99apparel
Canada
About 1 year using the app
Edited September 9, 2021

Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.

MD Complete Skincare
United States
About 1 year using the app
Trackify X replied July 27, 2021

Hello friends at MD Complete Skincare

We are happy we could assist you! Thank you for leaving us this awesome review! We wish you and your store great success ;-)

-Tanu & The Trackify Support Team