Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook Ads strategy with its advanced tracking capabilities. It simplifies the management of multiple Facebook Pixels and allows for better retargeting and understanding of customer behavior. The app is praised for its ability to optimize Return on Ad Spend (ROAS) and its seamless integration with other Shopify apps. Merchants also appreciate the creation of custom events without coding knowledge. The support team is often commended for their quick and helpful service.

December 28, 2020

Really helpful staff. They'll make sure your pixel is working properly and you can get a backup one. Not a bad thing when pixels hold all your data.

Flor y Amor
Spain
3 months using the app
Trackify X replied December 29, 2020

Hello to our friends from Flor y Amor

Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support, We will relay your kudos to our support team! :-)

-Melissa & The Trackify Support Team

September 5, 2018

I was having trouble getting this started because my facebook settings were a little off. But Thomas did a screen share session with me and walked me through every bit of setting it up and showing me how it works. That was BEYOND helpful! Seriously, thank you Thomas!! I am going to make some tags and will most likely have this app for a very long time. Thanks again! A+ Customer Service !

Chris White Store
United States
3 months using the app
April 27, 2023

Great Experience with receiving help with set up. Everything was taken care of for me. Thank you for your assistance Deepanjoy!

Diamond Nutrition
United States
3 months using the app
Trackify X replied April 28, 2023

Hello to our friends at Diamond Nutrition

Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

September 13, 2021

I have just received top-notch assistance from Tanmay who just guided me through my tracking issues, a very polite guy, very friendly! Thank you so much! a much deserved 5 stars, I recommend!

HokJor Cosmetics
Belgium
3 months using the app
Trackify X replied September 14, 2021

Hello friends at HokJor Cosmetics

We appreciate you for leaving this awesome review! We are happy Tanmay was able to assist you, we will relay your kudos to Tanmay ;-) Thank you for this great recommendation :-)

-Tanu & The Trackify Support Team

May 8, 2023

Very helpful team thank you!

YOURBESTDEAL.CH
Switzerland
3 months using the app
Trackify X replied May 9, 2023

Hello to our friends at YOURBESTDEAL.CH

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

May 2, 2023

The very best and fastest customer service I know! I was helped so well and quickly. Very nice! Thank you

Marley Mae
Netherlands
3 months using the app
Trackify X replied May 9, 2023

Hello to our friends at Marley Mae

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

May 13, 2021

had a trouble connecting my pixel but after a couple of minutes spent with the team I manage the correct installation. Will let you know if it's all working correctly, but the support is really fast. Really appreciated it !

Chatvabien-shop™
France
3 months using the app
Trackify X replied May 13, 2021

Hello friends at Chatvabien-shop™

We are glad our support team could assist you! We are happy you had a fantastic experience and we wish you and your store all the best :-)

-Melissa & The Trackify Support Team

April 29, 2021

The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.

Nice Movie Posters
United States
3 months using the app
Trackify X replied May 3, 2021

Hello friends at Nice Movie Posters

We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!

-Melissa & The Trackify Support Team

July 9, 2021

Had a great call with Tanmay who helped me to optimise my settings and resolve a few issues with our Pixel. It's so good to have someone to ask about pixel issues. Thank you!

Oh & Co Collective
New Zealand
3 months using the app
Trackify X replied July 12, 2021

Hello friends at Oh & Co Collective

Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!

-Melissa & The Trackify Support Team

April 12, 2018

Best app ever......................

Beeknee
United States
3 months using the app