Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

July 26, 2018

awesome app and even better customer support. They responded so quickly and assisted me when I had just one simple problem!

Trendy Spots
United States
5 months using the app
September 2, 2023

A very good service! Deepanjoy took the time to explain everything to me :)

F&D Amsterdam
Netherlands
5 months using the app
Trackify X replied September 5, 2023

Hi F& Amsterdam,

Thank you for the kind words! We highly value Deepanjoy's work, and your review highlights the quality of service that he consistently provides our merchants. Thanks again for taking the time to leave us a review!

Stephanie and the Customer Support Team

June 1, 2023

very helpfull and nice in conversations too!

Yibberz.com
Netherlands
5 months using the app
Trackify X replied June 1, 2023

Hello to our friends at Yibberz.com

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

March 2, 2022

App is great, I had one small issue and they went above and beyond to get it fixed for me. Recommend this app to anyone since the new ios update ruined tracking this is a must have for all ecommerce people.

Seek Your Vision
United States
5 months using the app
Trackify X replied March 3, 2022

Hello to our friends from Seek Your Vision

Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!! We appreciate the high recommendation.

Tanu & The Trackify Support Team

October 6, 2022

Best way to handle pixels from Facebook and Tiktok. I was concerned and a bit hesitant at first, then I realized this app is AWESOME! :D Thanks team!

PrintPanda™
Singapore
4 months using the app
Trackify X replied October 8, 2022

Hello to our friends at PrintPanda™

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

June 20, 2019

Very useful application. Would definitely recommend. Especially if you have any questions or problems they solve them instantly. I had a problem with the catalog that was not caused by Trackify, and within 2 hours they met with Facebook to learn the cause of the trouble. Absolutely useful application and a professional team.

Beneficencee
Türkiye
4 months using the app
October 25, 2022

Support are very helpfull, they do the best to help you to get the best results from trackify thank you

Minimart
Germany
4 months using the app
Trackify X replied October 27, 2022

Hello friends at Minimart

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

November 27, 2020

Support is very attentive. Best way to backup your data and organize segmenting process. Highly recommended.

Nu Life Hacks Store ( Life Hacks Products )
United States
4 months using the app
Trackify X replied November 30, 2020

Hello to our friends from Nu Life Hacks Store

It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)

-Melissa & The Trackify Support Team

October 19, 2022

Trackify is great. Support is even greater. I'm new to FB and had an issue with my setup. I used the chat to get help, and the support agent initiated a Zoom meeting for screen share. He showed me where I had missed some steps and helped me understand what was happening. A big shout out to Dylan Green, Trackify's support agent.

Rebel Road Design
United States
4 months using the app
Trackify X replied October 20, 2022

Hello to our friends at Rebel Road Design

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

October 15, 2022

Ich habe gemeinsam mit Deepanjoy mein Facebook Problem gelöst wo mir Shopify leider auch nicht helfen konnte.. Er hat mir die alternative Trackify vorgeschlagen und alles super eingerichtet. Ich bin sehr zufrieden. Vielen Dank!

Londrea
Austria
4 months using the app
Trackify X replied October 15, 2022

Hallo an unsere Freunde bei Londrea

Vielen Dank, dass Sie Ihre Bewertung mit uns und der Community teilen. Wir freuen uns zu erfahren, dass unser Support-Team Ihnen helfen konnte. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun.

Prost,
Pushpesh und das Trackify-Support-Team