Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

January 24, 2021

Excellent customer support. Excellent App. I have been testing it for a few days and I see a noticeable improvement! I recommend it

Monitor Fantasma
United States
3 months using the app
Trackify X replied January 26, 2021

Hello to our friends from Monitor Fantasma

Thank you for leaving us this awesome review! We really appreciate it! :-)

-Melissa & The Trackify Support Team

September 8, 2021

I really couldn't figure it out myself and I was helped from A to Z by Tanmay. Thank you so much for your help! What a super service!

shelbz.nl
Germany
3 months using the app
Trackify X replied September 8, 2021

Hello, friends at shelbz.nl

We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Tanmay know that his assistance is greatly appreciated :-)

Tanu & The Trackify Support Team

November 12, 2015

Excellent App for E-commerce business using shopify platform. No need to worry anymore on FB pixel as Trackify just do it for you automatically. Phew..

Funlife
Malaysia
3 months using the app
May 7, 2021

I had problems with tracking due to the residue of another app, I wrote to support and in a very short time I was answered by Tanmay, a very nice and very competent guy who solved the problem in screensharing, all at 4 am, very satisfied

IBrows
France
3 months using the app
Trackify X replied May 8, 2021

Hello friends at IBrows

Thank you for leaving us this awesome review! We will let Tanmay that his assistance is greatly appreciated :-)

-Melissa & The Trackify Support Team

September 30, 2023

Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14.

Thanks guys!

Aejung
Philippines
3 months using the app
Trackify X replied October 2, 2023

Greetings Aejung,

Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores.

The Trackify support team

October 12, 2022

Great customer support, they offer zoom calls to resolve your issue and answer your questions, quick and accurate, I recommend it.

KINNTH LTD
United Kingdom
3 months using the app
Trackify X replied October 12, 2022

Hello to our friends at KINNTH LTD

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

June 22, 2021

Tanmay was great in helping me out! great service! Thank you so much for your awesome support my friend!

Snugies
United States
3 months using the app
Trackify X replied June 23, 2021

Hello friends at Snugies

We are happy Tanmay could help you out! We appreciate you taking the time to leave this awesome review :-)

-Melissa & The Trackify Support Team

October 24, 2016

The facebook group that you get when you become a subscriber of this app is worth many times the meagre sum you pay to use this app. It has a mindblowing amount of features, and makes installing the pixel extremely easy for newbies. It took me only about 20 mins to figure out how to set it up correctly (something that will take most users 20 hours to learn, easily).

I love it!

Epic Gear Vault
United States
3 months using the app
November 15, 2023

TOP SERVICE! Ik ben echt super goed geholpen met het instellen van mijn tiktok én facbeook pixel. Zelfs met de huidige updates met facebook en de taal barriere uitstekend geholpen. Echt top.

LUMIXTORE
Netherlands
3 months using the app
Trackify X replied November 16, 2023

Hallo daar LUMIXTORE,

Bedankt voor deze geweldige recensie! We zijn blij te horen dat je je TikTok- en Facebook-instellingen hebt kunnen krijgen zoals je wilde dat ze eruitzagen, zelfs met de taalbarrière. We zijn hier om te helpen op elk moment!

Het ondersteuningsteam

May 5, 2023

Great app and best customer support ! Thanks Dylan for helping me out...Appreciated man for your efforts

Smartypicks
Canada
3 months using the app
Trackify X replied May 9, 2023

Hello, friends at Smartypicks

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team