Reviews (881)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.

May 5, 2023

Great app and best customer support ! Thanks Dylan for helping me out...Appreciated man for your efforts

Smartypicks
Canada
3 months using the app
Trackify X replied May 9, 2023

Hello, friends at Smartypicks

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

Edited January 8, 2020

Great app and absolutely amazing customer experience!
Would highly recommend!
Just installed it for my store and seems really good so far.

Smartcrate.de
Germany
3 months using the app
December 13, 2022

* The user interface is well-designed and easy to navigate.
* The app loads quickly and is responsive.
* Great support.

sandor-jewelry
Romania
3 months using the app
Trackify X replied December 13, 2022

Hello to our friends at sandor-jewelry

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

September 6, 2022

Customer support is very important to me and this guys just knocked it out of the park. The team helped me set up and configure the app within minutes on a Skype call and got me up and running in no time.
I'll update later once I've used the app for a while to speak about functionality, but so far I'm impressed!

Essential Lite
United States
3 months using the app
Trackify X replied September 7, 2022

Hello to our friends at Essential Lite

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

May 2, 2022

ben goed geholpen door sunny, hij heeft de tijd genomen voor me en me stap voor stap door het proces begeleid

Jusky
Netherlands
3 months using the app
Trackify X replied May 2, 2022

Hallo aan onze vrienden bij Jusky

Bedankt voor de geweldige recensie. We zijn zo blij om te horen dat je van Trackify X geniet. We doen er alles aan om elke handelaar te helpen en ik ben blij dat we het doel voor je hebben bereikt. Wij wensen u en uw winkel veel succes!

Proost,
Pushpesh en het Trackify-ondersteuningsteam

May 18, 2023

I had problems with my pixel not tracking properly and deepanjoy helped me set it up so everything was fine. very happy with the service and everything was taken care of quickly

Vedola
Netherlands
2 months using the app
Trackify X replied May 18, 2023

Hello to our friends at Vedola

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

August 18, 2021

Great Service. Support is quick to answer and will solve any issue with the app. Will not fix IOS14 tracking issue though.

Andliga smycken
Germany
2 months using the app
Trackify X replied August 20, 2021

Hello friends at Andliga smycken

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this!

-Tanu& The Trackify Support Team

November 12, 2021

Great Great Great Support... I would love to recommend it to everyone on the planet. hahaha. But yeah very honest and great people. Super strong technically.

TheBloomCar™
Australia
2 months using the app
Trackify X replied November 12, 2021

Hello friends at TheBloomCar™

We appreciate you for leaving this awesome review, and we are happy we could assist you! Thank you for this great recommendation :-)

-Tanu & The Trackify Support Team

March 9, 2022

Great support! Emailed them this morning regarding a sale that was not tracked by their app. Someone contacted me within an hour and fixed the issue.

lunaressa.com
Canada
2 months using the app
Trackify X replied March 10, 2022

Hello, friends at lunaressa.com

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

May 19, 2023

Super goeie klantenservice! Heel vlot en heel duidelijk communiceren. Zeker een aanrader voor iedereen!

Belinfant
Netherlands
2 months using the app
Trackify X replied May 25, 2023

Hello to our friends at Belinfant

Bedankt voor het delen van uw review met ons en de community. We zijn verheugd te horen dat ons ondersteuningsteam u heeft kunnen helpen. We kunnen je niet genoeg bedanken voor het delen van je feedback met ons en ons eraan te herinneren waarom we doen wat we doen. Wij wensen u en uw winkel veel succes!

Tanu & The Trackify Support Team