Reviews (881)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.
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I was helped by Deepanjoy . He helped me very good and fast and make sure everything is working fine through a zoom call
Hello to our friends at Byzella
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Amazing support, a lot of patient, they assisted me in with all the steps and they're always available! highly recommended
Hello friends at HulaHoopPro
We appreciate you for leaving this awesome review! Thank you for this great recommendation :-)
-Melissa & The Trackify Support Team
I'm updating my review after my previous review was addressed and Thomas combed through my account. Thank you for the help.
We appreciate your honest review. We are committed to responding to any customer service ticket within 24 hours, most of the time we respond MUCH faster than that, but depending on the time of day and the type of issue it can take a few hours as in this case. After checking our logs for your shop we have determined that the app was working perfectly fine. We will be happy to help you review and understand any reporting issues you may have encountered in your Facebook accounts. Please let us know when will be a good time for you to do that!
I like this app a lot. It helps me so much after those ios14 changes.
The support is amazing, helps and responds very fast!
Hello friends at MOTIVAS
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Trackify Support Team
I was confused but Tanmay from CS actually got on a zoom with me in less then 3 minutes and showed me how to install the customer service, thank you guys!
Hello friends at Beauty Space
Thank you for leaving us this great review! We are happy Tanmay could assist you :-)
-Melissa & The Trackify Support Team
We were having issues tracking Facebook due to domains being locked up on FB on an old account and FB did not help us. Trackify was the answer. It allows us to track our Facebook ads and what exactly happens on our Shopify site. I highly recommend it. Also, we needed to make sure we had it set up right, Trackify set up a zoom call and we were fully optimized within 24 hours of downloading the app. Great work!
Hello to our friends at Malo'o Racks
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team
Amazing app to track your pixel, way better than the normal facebook pixel.
Their supportteam is very accurate, they help you understand and are very fast.
I'm glad I am using this as a pixel tracker instead and I am thankfull that they help me out whenever I need them!
Hello Bikini Bay
Thanks for the outstanding review. We're so delighted to hear that our support team was able to assist you with your Trackify Pixel tracker! We wish you and your store a great success!
Tanu & The Trackify Support Team
The app is great and have very good customer service.
Dylan was extremely helpful in supporting me set up the pixels for my store. I would recommend this app to everyone.
Hello, friends at SOLID SHOE
We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) We appreciate the high recommendation :-)
-Tanu & The Trackify Support Team
Great User Expierience. The support is doing awesome, especially Dylan! A+++ will always use it! So Dylan guided me through the whole process and we set up everything. Every question was ansered in a very very professional way.
Hello, friends at vintagemöbel.de
We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-)
-Tanu & The Trackify Support Team
Trackify's customer support(Tanmay) is amazing! After carefully reviewing this app features and accuracy and this app definitely is the game changer for my Shopify store. Highly recommend using them!
Hello friends at i-PLAYLOFT
We will let Tanmay know that his assistance was greatly appreciated! We are happy we could assist you :-) Thank you for leaving this great review!
-Melissa & The Trackify Support Team