Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

Edited March 29, 2019

This is the best app ever, the customer service is really friendly and the app is so much helpful highly recomended !!

thecoolwoods
Morocco
About 2 months using the app
October 3, 2023

Just set up my Trackfy App, everything went smooth, someone from their team help with the setup and it was fast. So up until now I like the app but I will come back with and update once I start running ads and make sure everything works.

Klavea
Romania
About 2 months using the app
Trackify X replied October 5, 2023

Hi there Klavea,

It is great to hear that you had a smooth support experience with our team in setting up your app. Thank you for acknowledging that with this review. Once you start running ads, make sure to reach out if you have any questions or needs for support. We are here to help!

The Trackify X Facebook Pixel support team

February 1, 2023

Ik ben heel goed geholpen door Dylan. Ondanks de taal kon hij mij toch helpen. Hij is geduldig en gaf goede instructies totdat het geregeld was. Hij was heel lief.

ByVizi
Netherlands
About 2 months using the app
Trackify X replied February 2, 2023

Hallo aan onze vrienden bij ByVizi

Bedankt voor het delen van uw review met ons en de community. We doen er alles aan om elke handelaar te helpen en ik ben blij dat we het doel voor u hebben bereikt. Wij wensen u en uw winkel veel succes!

Proost,
Pushpesh en het Trackify-ondersteuningsteam

August 9, 2021

Tammay was amazing at helping me setup the app, he went step by step & ensured everything was working properly. The app is much better than shopify's tracking and I now get much better data sent to facebook. Thank you!

HolidayToyz
Canada
About 2 months using the app
Trackify X replied August 10, 2021

Hello friends at HolidayToyz

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Tanmay was able to assist you! :-)

-Tanu& The Trackify Support Team

February 10, 2022

Ich liebe die App! Der Support ist auch wirklich gut. Also falls Fragen enstehen, dann einfach nur nachfragen!

Wamula™
Germany
About 2 months using the app
Trackify X replied February 11, 2022

Hallo an unsere Freunde von Wamula™

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so wundervolle Bewertung abzugeben. Wir freuen uns, dass unser Support-Team Ihnen helfen konnte! Wir lieben es, Sie als Kunden zu haben und sind immer hier, um Ihrem Shopify-Shop zum Erfolg zu verhelfen!

Tanu and The Trackify-Support-Team

July 31, 2023

Service très réactif, je suis satisfaite du service client.

Clorez
France
About 2 months using the app
Trackify X replied August 2, 2023

Hi there Clorez,

Thank you for you 5-star review. We are happy that you were satisfied with our customer support. Your store looks amazing. It is great that Trackify X Facebook Pixel can benefit your store.

Stephanie and the Customer Support Team

February 9, 2023

Deepanjoy is great always helps with any issues. I really appreciate his support and guidance. GOOD SERVICE

Bootsy Baby
Australia
About 2 months using the app
Trackify X replied February 9, 2023

Hello to our friends at Bootsy Baby

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

March 27, 2020

Amazing customer service. Tanmay was really helpful. This app is a life saver and I recommend it to everyone!

The Home Gym
United Kingdom
About 2 months using the app
June 26, 2021

Top notch customer service, even the app seems to work very well, I highly recommend it!!!!!!!!!!!!!

VeiArt
Italy
About 2 months using the app
Trackify X replied June 29, 2021

Hello friends at VeiArt

Thank you so much! We sincerely appreciate the love! We wish you and your store great success! :-)

-Melissa & The Trackify Support Team

February 11, 2022

Really useful and practical app for tracking all (or almost all) the event. It features an intuitive control panel, it is full of free content and it offers one of the greatest customer service experiences I have ever tried. Especially, I wanted to thank "Deep" (aka Joy) for calling me and helping me TWICE when I most needed him with almost no delay.

Sloffy
Italy
About 2 months using the app
Trackify X replied February 14, 2022

Hello to our friends from Sloffy

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deep was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team