Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

June 2, 2023

Lächerlich nie wieder wenn möglich würde ich 0 Sterne geben war eine reine Frechheit man man man Mavis

Amoprimee
Germany
About 1 hour using the app
Trackify X replied June 5, 2023

Hello to our friends at Amoprimee

Thank you for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify

Our app is used by many traders and has served most of them very well. You installed the app, left a negative review, and then uninstalled it within an hour without ever asking support for help. If you had asked us for help, we would have gladly taken care of it. You mentioned the person "Mavis" but we have never heard of the person "Mavis"... Can you please help us to understand the problem you were facing?
We have sent you an email. Please check your email and let us know the details so we can investigate further.

We offer live chat support 24/7 Monday through Friday. Please contact us via the in-app live chat feature and we will respond to you within minutes to resolve any issues.

Tanu & The Trackify Support Team

October 22, 2018

I tried this app for a day and had trouble. Now my store is counting double conversions and my pixel wont fire correctly. DO NOT USE

tackle dream
United States
15 minutes using the app
September 5, 2019

it will fuck up ur facebook pixel coding if u opt to switch out so then you will have to be forced to use them.

YENS GARDEN
Canada
11 minutes using the app
Trackify X replied September 5, 2019

Hey Yens: We appreciate any reviews that are based on actual insights and trying the app within our free trial. We're showing that between your first install and uninstall you checked out the app for exactly 15 minutes. (https://www.screencast.com/t/5EYidm6kG1Hl)

We'll be happy to help you with any misunderstandings you may have about how to set up and use Trackify.

As a matter of fairness to our developers as well as current and future users, we ask that you kindly remove this review until you are in a position to provide a more educated opinion.

Trackify Support

February 11, 2019

HORRIBLE APP DO NOT INSTALL IT. They will charge you even after canceling during the trial period and support is non-existent.

daswatch.com
Greece
3 minutes using the app
September 1, 2024

Privilège boutique
Belgium
About 19 hours using the app
Trackify X replied September 3, 2024

Hi Privilège boutique,

Thank you for the 5-star rating! We're thrilled to receive your positive feedback. If you need any assistance, we're just a message away.

September 18, 2024

Echelonist
United States
About 9 hours using the app
Trackify X replied September 19, 2024

Hi Echelonist,

Thank you for the 5-star rating! We're thrilled to receive your positive feedback. If you need any assistance, we're just a message away.

Edited December 9, 2023

Kakushin
Canada
4 months using the app
Trackify X replied December 11, 2023

Hello Kakushin,

Thanks for leaving us this 5-star review! We are happy we could assist you.

The Support Team

September 27, 2023

Next Level Goods
United States
Almost 4 years using the app
Trackify X replied September 28, 2023

Hello Next Level Goods,

Thanks for leaving the 5-star review!

The Trackify X Facebook Pixel Team

February 2, 2024

MegaPlushWorld
Greece
7 days using the app
Trackify X replied February 6, 2024

Hello MegaPlushWorld,

Thanks for leaving this 5-star review!!

The Support Team