Trackify X Facebook Pixel

Trackify X Facebook Pixel | Reviews

by REDretarget

Optimize Facebook Ads with Supercharged Conversion Analytics

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars

All reviews

5 reviews


-- Update -- The customer service reached out. After spending some time on our account, they suggested a workaround to our issue. We are still monitoring the changes. -- Update -- This app doesn't work. Two weeks ago we started having issues with our pixel. The values were not being recorded correctly and Facebook sent us a notification that our pixel has an issue. I contacted support for a few days now and no response. If this app charges a monthly fee, we expect good support.

Developer reply

August 31, 2021

Hey Ryobi, Thanks for raising your concern and we apologize for the issue you faced with Trackify.

We understand the frustration and annoyance you have gone through when the team has not reached out to you on time.

We are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.

Please let us know how else we can help here? Thanks!

Tanu & Trackify Support Team

I used this app to run retargeting apps. very helpful and accurate. Tanmay was especially helpful from the support team as well.

Developer reply

June 14, 2021

Hello friends at

We are happy Tanmay could assist! Thank you for leaving us this awesome review! We appreciate it :-)

-Melissa & The Trackify Support Team


Custormer Service is really reactive, Dylan help me with the congfiguration, I recommend. Now I'm going to test for the long haul.

Developer reply

May 20, 2021

Hello friends at Berleix

Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have

-Melissa & The Trackify Support Team


Please restore your Chat Support Channel. Contact by email is so slow! I ask you many times but still can not contact you by chat channel. It's not good for me.

Developer reply

January 11, 2021

Hello to our friends from Bestdeal4S

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support!

-Melissa & The Trackify Support Team

RV Logistics

The app offers really advanced features that seasoned marketers will certainly enjoy. You can basically do whatever you want with the FB pixel. Nevertheless, in my opinion, the UI is not very intuitive and requieres a long learning curve. The documentation is abundant but not always updated, and again it's not organized enough and has a lack of hierarchy. Learning to use this app will require quite a lot of your time and maybe you'll feel some frustration trying to find the video that explains what you exactly want to do. The good point is that once you understand how to use it... The possibilities are almost limitless.

I would like to suggest the the creator to improve the UI/UX (maybe hiring an external consultant?) and also to try to update, tidy and organize the documentation. With this improvements, IMO, it would be a 10/10 app.