Reviews (881)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.

August 7, 2024

Tanmay was extremely helpful with occurring questions. Thank you so much for your help!

flexsmart
Estonia
Over 2 years using the app
Trackify X replied August 9, 2024

Hi flexsmart,

Thank you for your feedback! We're glad to hear that our team member Tanmay was able to assist you with your questions. Providing helpful and timely support is key for us.

We appreciate your support!

June 24, 2024

I recently encountered a complex data tracking issue and had the pleasure of working with Tanmay at Trackify to resolve it. Tanmay went above and beyond in every possible way. His dedication to finding and fixing the problem was truly impressive. He meticulously analyzed the issue, kept me updated throughout the process, and ensured that everything was working perfectly by the end. Tanmay's expertise and commitment to excellent customer service made a challenging situation much easier to handle. I am extremely grateful for his help and highly recommend Tanmay and the entire Trackify team for any data tracking needs. Thank you, Tanmay, for your outstanding support!

The OrthoCloud
United States
7 months using the app
Trackify X replied June 26, 2024

Hi The OrthoCloud,

Thank you for your review! We're thrilled to hear about your positive experience with our team member Tanmay. We're grateful for your kind words. Customer service is extremely important to us, and we're glad Tanmay could assist you so effectively.

Thank you for being a valued user!

August 21, 2024

Tanmay helped me 2 times now, best support !! ;)) Very Happy !

Zovaire
Germany
3 months using the app
Trackify X replied August 23, 2024

Hi Zovaire,

Thank you for your feedback! We're delighted to hear that our team member Tanmay has consistently provided you with the best support. It's great to know that you're very happy with our service.

Thank you for choosing our app!

September 20, 2024

Really nice support. Thank you!

Suzitee Store
United States
Over 1 year using the app
Trackify X replied September 23, 2024

Hi Suzitee Store,

Thank you for your feedback! We're glad to hear that you had a positive experience with our support team. Providing great customer service is very important to us.

We appreciate your support!

July 15, 2024

Tanmay Thank you so much for your good help and service!!
Youre communication skills are very nice and clear!
Again thank you for installing the TikTok and Facebook.

Mytrendstore
Netherlands
7 months using the app
Trackify X replied July 16, 2024

Hi Mytrendstore,

Thank you for your feedback! We're glad our team member Tanmay could assist you with installing TikTok and Facebook. We strive to offer clear communication and great service to ensure your satisfaction.

Thanks for trusting us!

September 19, 2024

Tanmay is an extremely polite and understanding person.

I'm loving the app and it has given me what I need: data to improve my sales!

It's the perfect tool to integrate Face/Meta and Pixel/API.

Once again, congratulations on Tanmay's outstanding service.

UseEcoArte
Brazil
3 days using the app
Trackify X replied September 23, 2024

Hi UseEcoArte,

Thank you for your review! We're thrilled to hear that you're enjoying the app and finding it useful for improving your sales with data. We're glad our team member Tanmay provided outstanding support. Providing excellent customer service is a priority for us.

Thanks for your trust in our app!

August 20, 2024

Tanmay done a good job, thank you !

ALLinONE
France
6 months using the app
Trackify X replied August 22, 2024

Hi ALLinONE,

Thank you for your feedback! We're glad to hear that our team member Tanmay did a good job assisting you. We appreciate your acknowledgment and are here whenever you need support.

Thank you for choosing our service!

September 17, 2024

I contacted a few times the support, it is very reactive and efficient, was surprise. Tanmay and Etien were very helful! Thanks :)

e-shopyland
Switzerland
28 days using the app
Trackify X replied September 18, 2024

Hi e-shopyland,

Thank you for your feedback! We're glad to hear that our support team, especially Tanmay and Etienne, provided you with reactive and efficient assistance. It's great to know that we exceeded your expectations.

We appreciate your support!

July 22, 2024

Everything was good. Tanmay helm me solve a problem for 5 minutes. I give 5 stars for this man

HYPEVENOM_BRAND
Poland
3 months using the app
Trackify X replied July 25, 2024

Hi HYPEVENOM_BRAND,

Thank you for your feedback! We're glad that our team member Tanmay could assist you quickly and efficiently. Customer service is key for us, and we strive to provide a great experience to all our customers.

Thanks for choosing our app!

September 9, 2024

Good application, and attentive customer service.
Very easy installation of the pixel

My Cosy Valley
Switzerland
5 months using the app
Trackify X replied September 12, 2024

Hi My Cosy Valley,

Thank you for your feedback! We’re glad to hear that you found the application useful and our customer service attentive. It’s great to know that the pixel installation was easy for you.

We appreciate your support!