Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook Ads strategy with its advanced tracking capabilities. It simplifies the management of multiple Facebook Pixels and allows for better retargeting and understanding of customer behavior. The app is praised for its ability to optimize Return on Ad Spend (ROAS) and its seamless integration with other Shopify apps. Merchants also appreciate the creation of custom events without coding knowledge. The support team is often commended for their quick and helpful service.

March 4, 2024

I just want to take a time to express my gratitude for the customer support experience i had with trackify. Tanmay was absolutely great and he even went beyond to provide absolutely great assistance. this is the first time I'm using trackify and the experience is just great. so thank you trackify and thanks to tanmay. i guess now I'm watching to see how the app performs

GADGLET
United Kingdom
3 days using the app
Trackify X replied March 6, 2024

Hi Gadglet,

Thank you so much for the kind words! We take enormous pride in offering the best possible customer experience to our merchants, so it is very gratifying to read this review. Tanmay is an outstanding contributor on our team. Don't hesitate to reach out to us for any future needs!

March 11, 2024

Great support, thank you to Tanmay!

das boep
Germany
Over 2 years using the app
Trackify X replied March 14, 2024

Hi Das Boep,

Thank you for recognizing Tanmay. He is a recent addition to our team, but has already made an outstanding impact. Please always feel free to reach out to us for any future needs!

April 23, 2024

thank you, guys, for the support, tanmay was fantastic in solving my problem

LeLightGo
Philippines
24 days using the app
Trackify X replied April 24, 2024

Hi LeLightGo,

Thanks for sharing your feedback! We're thrilled to see Tanmay assisted you and solved the issue. Thanks again for your kind words!

February 28, 2024

Thank you Tanmay with your help. You are very kind and helpfull.

Funkygoods.nl
Netherlands
About 1 month using the app
Trackify X replied February 29, 2024

Greetings Funkygoods.nl,

It is great to hear that Tanmay was able to assist you with your Trackify app. Thanks for taking the time to leave this review and acknowledging his support!

The Support Team

February 27, 2024

Super good support! They helped me - Tanmay very good communication!

CHARMÉ Lingerie
Romania
3 months using the app
Trackify X replied February 29, 2024

Hi there CHARME' Lingerie,

We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us.

The Support Team

February 23, 2024

Outstanding customer service! Super quick responses and personalized assistance. Nicoz helped me out when I was stuck and guided me through all the steps.

Magnola
Netherlands
9 days using the app
Trackify X replied February 26, 2024

Hi there Magnola,

Thank you so much for submitting this review! We love to hear that Nicoz was able to assist you with setting up your app. We strive for that personalized customer support and are glad that you got to benefit from it. We are here if you need us!

The Support Team

Edited February 16, 2024

Nicoz and Tanmay helped me perfectly. He takes his time and is always looking for a solution :)

F&D Oslo
Netherlands
17 days using the app
Trackify X replied February 14, 2024

Hello F&D Oslo,

We love to hear that Nicoz was able to assist you and provide you with resolution to your store needs. We strive to not only provide what you are seeking, but to also explain as we go along. It is great you had that experience. Thank you for acknowledging our support from Nicoz.

The Support Team

February 29, 2024

Extremely helpful. Was able to answer all questions and fixed my problem

Solace Beauty
United States
12 days using the app
Trackify X replied March 4, 2024

Hi Solace Beauty,

Thank you for the nice review! We are always here to help out and we take great pride in the quality of service that our customer support team provides. Thanks again!

February 29, 2024

Tanmay helpt us really good. We understand everything and he has a lot of patiënts.

Koopjehier
Netherlands
10 days using the app
Trackify X replied March 4, 2024

Hi Koopjehier,

Thank you for the kind words! Tanmay is fantastic, we're very happy to hear that you had a great experience with our app and team.

May 1, 2024

The service from mister Tanmay is very good and thank you very much.

jellowshops
Belgium
14 days using the app
Trackify X replied May 7, 2024

Hi jellowshops,

Thank you for taking the time to leave a review! We're pleased to hear that you had a very good experience with Tanmay. Providing excellent service is our top priority, and your appreciation means a lot to us. Thanks again for sharing!