Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities and user-friendly interface. It's praised for managing multiple Facebook Pixels, creating custom events without coding, and improving data quality. Many appreciate its exceptional customer support and seamless integration with other Shopify apps. It's known for optimizing Return on Ad Spend (ROAS) and is ideal for enhancing ad targeting and securing pixel data.

May 1, 2024

The service from mister Tanmay is very good and thank you very much.

jellowshops
Belgium
14 days using the app
April 30, 2024

Tanmay really helped solve my issue!

NightBuddy.co
United States
8 days using the app
April 22, 2024

very good guidance, recommended, helped by tanmay :)

alfalina
Netherlands
5 days using the app
Trackify X replied April 23, 2024

Hi alfalina,

Thanks for your kind words! We're glad to see our team member Tanmay was helpful and provided you with the support you needed. Thanks again!

Edited March 21, 2024

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Mijn winkel
Netherlands
3 months using the app
Trackify X replied December 21, 2023

Hi Mijn winkel,

Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!

April 8, 2024

Ik had een goede ervaring, ik kreeg een rode melding en schrok me een hoedje. Tanmay heeft me goed geholpen en gerustgesteld. Hij heeft heel m'n site afgespeurd naar een mal-function en zelfs met me getest of alles nu wel goed werkt. Top team.

vibes-amsterdam
Netherlands
4 days using the app
Trackify X replied April 10, 2024

Hallo Vibes-Amsterdam,

Bedankt dat u de tijd heeft genomen om deze prachtige recensie voor ons achter te laten! Het spijt ons dat u een probleem heeft ondervonden en we zullen onze ontwikkelaars het probleem laten onderzoeken. Het is geweldig om te horen dat Tanmay je heeft kunnen helpen. Hartelijk dank voor je erkenning. Proost!

May 1, 2024

Tanmay was very helpful, great app and great support, very helpful

Hoho.lt
Lithuania
3 days using the app
March 26, 2024

Tanmay heeft me geholpen. Ik ben zeer tevreden over de hulp. Bedankt.

ByGwenOnline
Netherlands
About 1 month using the app
Trackify X replied March 28, 2024

Hallo ByGwenOnline,

Bedankt voor het erkennen van Tanmay! Hij is nieuw in ons team, maar is nu al een uitstekende bijdrager die altijd tot het uiterste gaat voor onze verkopers. Het is altijd heel fijn om positieve feedback te krijgen over onze teamleden. Nogmaals bedankt!

February 19, 2024

very patient and takes the time to explane everything. Tanmay

MillBi
Netherlands
3 days using the app
Trackify X replied February 23, 2024

Hello MillBi,
Thank you for taking the time to write us this review. We are glad that Tanmay was able to assist you with your setup. We strive to provide solutions as well as education to help merchants such as you. Thanks again!

The Support Team

December 11, 2023

This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.

Properkicks
United States
2 months using the app
Trackify X replied December 13, 2023

Hello Properkicks,

We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.

November 28, 2023

Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.

ESJA Fashion
Netherlands
5 months using the app
Trackify X replied December 1, 2023

Hello ESJA Fashion,

We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.

The Support Team