Reviews (33)

Overall rating
3.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 18% of ratings are 1 stars
March 4, 2021

Absolute great app you should consider download it its absolutely worth the 7,99 a month. I had a few questions and they reacted within 30 minutes even though i e-mailed them 8 in the evening great service!

Vevito
Netherlands
7 months using the app
July 13, 2020

I had a problem with the app, but they fixed it with a refund. Great customer support.
For old orders of more than 2 months, an "Order not found" error will appear.
Shopify does not give read permission to orders of more than 2 months.

TeSolucionanLaVida
France
7 months using the app
April 11, 2018

The customer's can Now track threre orders on site , that save's my time responding to all these email's (where is my order) and no more chinese site's or tracking number needed , Oh what a great app .

Kitchenyha
Israel
6 months using the app
April 16, 2021

Perfect. Nice service. Always disponible. I really appreciate this app. I will always use it for the tracking on my store

Nailskills
United Kingdom
4 months using the app
Edited June 26, 2019

Went from answering and checking multiple order questions each day to not a single such question in 2 weeks. Works wonders!

Fly Traps Store
Belgium
4 months using the app
May 25, 2020

HAHA BESTTTTTTTT APPPPPP EVER!!!!

This app can save lives, I guarantee you.

I can't list the real advantages here but while scaling and specialy in times like now this app is like coming back to life!

Thanks a lot to the programmers

NELLO™
Germany
4 months using the app
Twozillas replied May 25, 2020

Wow! Thanks a lot for the lovely REVIEW! We really APPRECIATE it :D

April 17, 2020

I just installed the app and cannot say how it works for now, BUT the customer service is GREAT!
I had tons of questions and they were so nice and patient and helped me a lot!
I am sure the app will do its work quite well.

Thank you!

Shipishipi
Germany
3 months using the app
Edited April 16, 2019

The genius in Tracking Genie is that an actual tracking number is not used! All the other apps use the actual tracking numbers that most of know from using AliXpress hardly ever show much.

ProtectaGlass
Australia
3 months using the app
Edited April 15, 2020

First of all I want to put emphasis in what this amazing app provides. It gives a really nice sensation of confidence and tranquility to the clients due to the fact they can see what they have bought, the adress and an estimated day.

Secondly, we had some issues at the time of editing the app and we received an incredible help support from the team of tracking genius. I want to thank them all for their help and comprehension.

To sum up, I really recommend this app due to the high utility of it and also for the support their team provides in case something works wrong.

Thanks again for the help and for creating this amazing app!!!

SAFE & LIVE
Spain
3 months using the app
April 7, 2019

The customer service is really great and responsive. Fixed my problem super fast. The app also works great!

Designbag4u
Netherlands
About 2 months using the app