Tracking Genie

Tracking set on autopilot

$7.99/month. 2-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store


4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 85% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars

Filter and sort reviews

11 - 20 of 27 reviews


Location Germany
Time spent using app 3 months

I just installed the app and cannot say how it works for now, BUT the customer service is GREAT!
I had tons of questions and they were so nice and patient and helped me a lot!
I am sure the app will do its work quite well.

Thank you!


Location Spain
Time spent using app 3 months

First of all I want to put emphasis in what this amazing app provides. It gives a really nice sensation of confidence and tranquility to the clients due to the fact they can see what they have bought, the adress and an estimated day.

Secondly, we had some issues at the time of editing the app and we received an incredible help support from the team of tracking genius. I want to thank them all for their help and comprehension.

To sum up, I really recommend this app due to the high utility of it and also for the support their team provides in case something works wrong.

Thanks again for the help and for creating this amazing app!!!


Location Spain
Time spent using app 13 days

al cambiar de tema no funciona nada de la aplicacon, la reinstale y nada. Escribo a soporte y tampoco me dan solución

Developer reply

April 13, 2020

I'm sorry for your experience, but support team worked so hard to solve the issue with you, and even asked for access to do this for you, but you refused.
Best regards
TG team


Location United States
Time spent using app 14 days

It's a good app to simplify this shopping information, so easy to know what is happening with their orders. good support, thank you

Zebra Gadgets

Location United States
Time spent using app About 4 years

whoever did this app is a GENIUS! All you have to do is to install it, and never ever touch tracking numbers again! AM happy i found it

Fly Traps Store

Location Belgium
Time spent using app 4 months

Went from answering and checking multiple order questions each day to not a single such question in 2 weeks. Works wonders!


Location Australia
Time spent using app 3 months

The genius in Tracking Genie is that an actual tracking number is not used! All the other apps use the actual tracking numbers that most of know from using AliXpress hardly ever show much.


Location Netherlands
Time spent using app About 2 months

The customer service is really great and responsive. Fixed my problem super fast. The app also works great!

Urban Barbet

Location Spain
Time spent using app 25 days

Amazing app and very very useful! Customer support is very good always they want help us! 100% recommendable!


Location France
Time spent using app 11 months

Very usefull app! This app is very well made and give you a very good alternative to bad real tracking informations.
Recommend it at 100%