Tracking Genie

Tracking Genie

$7.99/month. 2-day free trial.
Rating (4.4)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 9, 2017

Languages

English

TrackingGenie automatically provides estimated delivery dates, so customers know when to expect it.

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as more
  • Provide your customers with estimated deliveries. No More Chinese Tracking # .
  • Set the estimated delivery time only once and then never open it again.
  • Customize your order lookup page as much as you want. Colors, languages etc..

Pricing

2-day free trial

Standard

$7.99/month

Standard

$7.99/month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

28 reviews

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
Edited October 9, 2022

Thank you very much for this application, it is great and very very useful for a website! I highly recommend it!

Dr.Bright
United Kingdom
Time spent using app: Almost 3 years
Edited January 10, 2022

Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too.
Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings.
It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS!

Julliat
United Kingdom
Time spent using app: 21 days
Twozillas replied December 28, 2021

Hello Julliat, and thank you for your feedback!
We're not actually sure what you mean, because our app works perfectly in both options you mentioned.
As for the real tracking suggestion, we created this app to save our users from entering the real tracking codes, so this will just wreck the whole concept. If you're looking to integrate with real tracking data, our app is definitely not for that use case!
Best regards,

Edited September 3, 2021

The application is amazing.. Easy to use & helpful customer service!! I highly recommend this app ..

bluebuns.com
Morocco
Time spent using app: 2 minutes

About this app

Launched

August 9, 2017

Languages

English

Built by Twozillas

About Twozillas

4.4 average rating

5 years building apps for the Shopify App Store

Support

Send a message

support@twozillas.com

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