Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

April 22, 2021

It is a good app and there is a good customer support. Good experience to consolidate your business with paypal

Deal Génial
France
25 days using the app
September 29, 2020

This is a great app. I initially had an issue with my shoplifty data sync with my PayPal transactions, so I contacted the support. They helped me right away and fixed the issue immediately. Highly recommend it.

The Carlin by Mihoko | THE SIMPLEST SOLUTION TO STYLING HAIR 💁‍♀️
United States
23 days using the app
TrackiPal Inc replied November 17, 2020

We're so glad to hear that! 🙂

November 15, 2020

Amazing app! A must have for every store, saves you a lot of time and headaches. I had like 10 different tabs opened trying to export the tracking info for PayPal and i got so confused. Than I installed this apps and so far so good. Thank you. I love it!

FitVisionOfficial
Italy
23 days using the app
TrackiPal Inc replied November 17, 2020

Haha thanks a lot! You're experience is really important to us 🙃

April 29, 2021

Amazing customer service and the app is 100% what you need if using Paypal would definitely recommend it , Thanks John B

VBRNT Watches
United Arab Emirates
22 days using the app
September 29, 2020

Une économie de temps vraiment inestimable. Plus besoin de remplir manuellement les numéro de suivie dans paypal tout est automatisé

Sauvonslaforet
France
17 days using the app
TrackiPal Inc replied November 17, 2020

Thanks so much for the kind review! :)

March 22, 2023

This app does exactly what it says it would do and makes it easy to use PayPal alongside Shopify. Great customer service also.

David Gandy Wellwear
United Kingdom
9 days using the app
TrackiPal Inc replied March 24, 2023

Hello David Gandy Wellwear,

Thank you for your feedback! We're glad our app meets your needs, making PayPal and Shopify integration easy. We appreciate your kind words about our customer service as well.

Feel free to reach out if you have any questions or suggestions. Thanks for choosing our app!

Best regards,
TrackiPal Support Team

December 9, 2020

This Holiday season we saw our sales increase significantly online. When PayPal saw increased activity, it put a hold on all our payments and would not allow us to pay suppliers through PayPal. Needless to say, it was nerve-racking at our busiest time of the year. Once we were able to resolve the hold on our account, we found this app to automatically upload tracking information into each individual payment processed through PayPal. We thought we were going to have to do it manually to get funds released moving forward. Thankfully, this app works like a charm. Setup is super easy, support was live when I needed it (for a simple question, nothing having to do with installation troubles) and the app pays for itself. Thank you for developing this simple to use solution to a very complex problem.

Un Coquí de Boriquén
United States
7 days using the app
September 14, 2022

Customer support available seemingly all the time during the day, spoke with Nattea who was very helpful answering all my questions. Top stuff so far!

BeautyFirst
United Kingdom
7 days using the app
TrackiPal Inc replied September 19, 2022

Hi there BeautyFirst,

Thank you for your appreciation of our customer support champions! We are really happy we answered your questions and solved problems with your PayPal tracking sync.

Feel free to contact us anytime 😊

Cheers
El - Founder and CEO - TrackiPal.com

July 18, 2022

the app is great and it does what it is supposed to. The customer service was also available within a few minutes and was able to help me very quickly.

Spruechefabrik
Germany
7 days using the app
TrackiPal Inc replied September 8, 2022

Hello Spruechefabrik, thank you for your review! We are so glad to hear that TrackiPal works seamlessly for you PayPal tracking sync and our support champs were able to solve your problem.

Keep enjoying the auto sync features and let us know if you have any questions.

Cheers
El - Founder and CEO, TrackiPal.com

November 29, 2020

Absolutely amazing app. Easy and fast setup. Does exactly what it's supposed to. Fast support (had to wait 2 minutes for an answer). Perfect!

Wodstore
Germany
7 days using the app