TrackiPal PayPal Tracking Sync

TrackiPal PayPal Tracking Sync

Reviews (194)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automatically sync tracking numbers from Shopify to PayPal, easing manual efforts and speeding up the resolution of PayPal holds. It supports multiple PayPal accounts and can update past orders with its "back in time" feature, making it ideal for businesses with extensive transaction histories. Merchants appreciate its reliable performance, seamless integration, and easy setup. The customer support is also noted for being responsive and effective in resolving issues.

February 3, 2022

I used this app to sync my tracking numbers in Shopify with Paypal. So paypal see that the orders got shipped and get to my customers. (All of us know that "paypal-hold") With Trackipal you wont have that problem soon. You can just get more trust of PayPal.

ShinyHair
Germany
About 1 month using the app
TrackiPal Inc replied February 21, 2022

Hi ShinyHair. that's such a perfect summary of what TrackiPal does - get rid of PayPal holds and build more trust as a seller with PayPal. Thank you so much for your amazing review!

El, Founder and CEO - TrackiPal

September 18, 2020

Massive value, incredible support. out of the box functionality, with a depth very few other features that are better than other apps like having multiple paypal accounts. The best bang for your buck.

Giftedwedding
United States
About 1 month using the app
TrackiPal Inc replied November 17, 2020

Thank you so much for the kind review!

November 20, 2023

a little bit confusing but good

mellow cascade
Germany
About 1 month using the app
December 8, 2021

The app interface is excellent, intuitive and fast-loading, with all the information I need on the TrackiPal orders list. Being able to click on the Item ID (go to the Shopify order), the Trans. ID (go to the order on the PayPal page), and the Tracking no. (go to the order on the shipper's page) is incredibly helpful. This is a delightful, unintended benefit, the ability to see all of the order, payment, and shipping information from one page. John B. on the chat was extremely helpful and patient answering my questions on my first day. The day after installing this app, I checked several orders and the tracking information for all of them had posted to PayPal accurately. This looks like a "set it and forget it" app, and I am very happy with it.

Himelhoch's LLC
United States
About 1 month using the app
May 2, 2023

L'abbiamo installata da poco e ci sembra un'ottima app. L'assistenza è qualificata e sempre disponibile.

B as Beauty™
Italy
About 1 month using the app
TrackiPal Inc replied May 30, 2023

Grazie mille per la vostra recensione positiva! 😊 Siamo felici che troviate la nostra app ottima e che apprezziate la nostra assistenza. Siamo sempre qui per voi! 🚀

April 22, 2021

great application so far I am very satisfied. I do not use it for a long time but the setup and connection was simple and short. great job

HELLO™
Slovakia
About 1 month using the app
March 21, 2023

Ich wurde von einer Zahlung überrascht was an sich erstmal nichts gutes ist. Aber das lag wohl daran, dass die Shopify API down war und es da zu einem Fehler gekommen ist.

Jedoch war der Support der App sofort zur Stelle und das Problem konnte gelöst werden. :)

Pfotenzauber
Germany
About 1 month using the app
TrackiPal Inc replied March 24, 2023

Hallo Pfotenzauber,

Vielen Dank für Ihr Feedback und es tut uns leid, dass Sie anfangs von einer unerwarteten Zahlung überrascht wurden. Wir bedauern, dass es aufgrund eines Shopify API-Ausfalls zu einem Fehler gekommen ist.

Es freut uns jedoch zu hören, dass unser Support-Team Ihnen sofort zur Seite stehen konnte und das Problem gelöst wurde. Wir sind stets bemüht, unseren Benutzern schnelle und effektive Hilfe anzubieten.

Sollten Sie in Zukunft weitere Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Vielen Dank, dass Sie unsere App verwenden und für Ihre Unterstützung!

Mit freundlichen Grüßen,
TrackiPal Support Team

Edited November 10, 2020

Thank you so much for the app as well as customer service that provided us with many helpful assistance. Highly recommend this app.

PAWSIONATE
Vietnam
About 1 month using the app
TrackiPal Inc replied November 17, 2020

Thank you very much for your feedback😉 We are always glad when our application is liked by our customers💐

November 6, 2020

This app is extremely underrated. Definitely a must for those doing a large number of transactions on PayPal. Additionally the customer service is inapplicable, response time is extremely quick.

FelineLex
United States
About 1 month using the app
TrackiPal Inc replied November 17, 2020

We're more than happy to help you save more time!

May 16, 2023

Really good Customer service, and good communication. Fast answer and helpfully. The Customer service also was really nice.

ZapZone
Germany
About 1 month using the app
TrackiPal Inc replied May 30, 2023

Thank you for your wonderful feedback! We are delighted to hear that you've had positive experiences with our customer service and found our communication effective. We pride ourselves on providing prompt and helpful assistance to our users. It's always our goal to make your experience as pleasant as possible. Should you need any further support, please feel free to reach out to us at any time!

Regards,
Trackipal Team