TrackiPal PayPal Tracking Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to automatically sync tracking numbers from Shopify to PayPal, easing manual efforts and speeding up the resolution of PayPal holds. It supports multiple PayPal accounts and can update past orders with its "back in time" feature, making it ideal for businesses with extensive transaction histories. Merchants appreciate its reliable performance, seamless integration, and easy setup. The customer support is also noted for being responsive and effective in resolving issues.
Refine
-
By rating
bien mais j'ai un bug ça ne retrouve plus mes commandes actuel
tracking 10% of my total sales
Hello,
Thank you for your feedback, we have been trying to reach out to you for the past few days by all means to understand the issue.
All orders that are fulfilled and have tracking numbers are synced to PayPal, and they present 10% of your orders. The rest of the orders are either paid using another method that is not PayPal or not fulfilled.
We are here to make sure you get the right service, please reach out to us at support@trackipal.com with any questions.
Regards,
TrackiPal Team
Great app and works well! test it and you'll love it. Update tracking numbers is the most annoying task so enjoy it!
The app does what it is supposed to do. No complaints so far. Support is also very fast. Even on Christmas someone was there for us.
Calisso, thank you for your review. Indeed, we know our customers work extra hard on the holidays to sell more products and we are always available to make your lives easier even on Christmas.
Cheers,
El - Founder and CEO, TrackiPal
Application très intéressante, avec support très réactif. A tester à présent, mais la configuration et l'ergonomie paraissent simple d'utilisation et claire.
Great Idea. Great App. Great Customer Support. It took a bit for the software for sync my order. If there is one thing that need to be improved is the sync speed. Everything else is on point!
Very pleased with this app. easy to use and very efficient. NO MORE disputes with PayPal. Another plus is the LIVE support! A+
I don't usually write reviews but, please don't use this app. It will charge you a subscription even though you already uninstalled the app. The customer service is also very bad. They won't tell you how to solve this issue.
It works well - it's synced all my tracking information to PayPal. Now all the PayPal transactions have a tracking number assigned.
Chicken Craft, thank you for your great review. We are happy to hear that TrackiPal is working nicely for your store. Let us know if you need any help and we will be happy to assist.
Cheers
El - Founder and CEO, TrackiPal
Performs exactly as we needed it to -- automated shipping notification updates to PP. Back in Time feature allows you to do the same for older orders if needed. Nice 'live chat' CX support as well.