Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer support inquiries by up to 70%, enhancing customer satisfaction with an intuitive, on-site order tracking system. It features a customizable tracking page, automated shipping updates, and selective detail visibility. The app is praised for its easy installation, fast performance, and responsive, multilingual support. It's also noted for its affordability and effectiveness in reducing frequent customer inquiries, allowing merchants to focus on other business aspects.
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Awesome app. A real time-saver!
This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.
Great app! Highly recommend.easy to set up, beautiful interface, fast customer support service. 5 stars.
A great app at a very fair price!
The support is second to none. Trackr's app developers will go above and beyond to make extensive (and meticulous) customizations so that this app integrates seamlessly with any theme. (I have now used this for many sites and each time am amazed by the level of support). The app is a wonderful feature to have on a site as it allows all customers –including those who have not set up an account– to easily track their packages... a great customer service feature to have but also one that pulls people in back on to your site! Overall, A+++
The hardest thing about Trackr app is clicking the button to install it. That's is how easy it was to have an efficient app that you and your customers will appreciate. Trackr runs your parcel tracking, you run your Shopify store. Too easy.
Best tracking plugin for your money hands down! I used to use other tracking apps that did the job, but was very limited in design and tracking volume.
App works well. We had quite a few orders that were tracked without a problem and some that had questions about, but the support helped us and everything works now! They’ve also helped me set up everything and took time to answer all the questions I’ve had.
The app is very great ! You could set up the design (colors, titles,...). It looks great on the shop, very professional.
The support of the app is really kind and reactive and answer quickly to any questions.
I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++