Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer support inquiries by up to 70%, enhancing customer satisfaction with an intuitive, on-site order tracking system. It features a customizable tracking page, automated shipping updates, and selective detail visibility. The app is praised for its easy installation, fast performance, and responsive, multilingual support. It's also noted for its affordability and effectiveness in reducing frequent customer inquiries, allowing merchants to focus on other business aspects.
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Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.
Hello,
Thank you very much for your time to leave the feedback! Please let us know whenever you'll have some questions or need help: support@parceltrackr.com. Our support team will be more than glad to help.
Have a great day!
Trackr team
I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.
Best tracking app ever!! The cheapest you'll find, to begin with, and with the best customer support and the easiest to use!! HIGHLY HIGHLY recommend!
This app is great. Easy setup, features that we use besides tracking - email notifications, tracking info translation. We are on trial, everything works really well, thanks for solution guys!
Amazing customer support. I had installed a few other apps but either ran into inflexible support or none at all. We are a fashion company and the branding is in the details. The support team went above and beyond to make customized changes tot heir app so that it fit on our site seamlessly. A+!
Trackr is working so well. The support is great after the installation. It didn't work properly at the beginning. The support reacted so fast and trying so hard to make the app work on my website.
Thanks Tracker team for supper fast response to my questions. Good app and I can recommend it to all shop owners with drop-shiping!
Good app with a nice look and a really good support! Support replies directly and helps you with everything and explain in details. Recommend it.
The customer support on this app was amazing. Marius helped me with the shipping confirmation email. I definitely recommend it!
This is great love it!!!
Hi PLATINUM ELEGANCE.
Thank you for the perfect score. Our entire team deeply appreciates it.
Best regards,
Trackr team