Reviews (195)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy installation and user-friendly interface, which streamlines order tracking and reduces customer inquiries. The responsive support team quickly resolves issues, enhancing merchant satisfaction. Its customization options and multilingual support allow for seamless integration into various store brands, improving website professionalism and customer trust. Merchants find it offers great value and effectively boosts customer satisfaction.

October 13, 2020

App works well. We had quite a few orders that were tracked without a problem and some that had questions about, but the support helped us and everything works now! They’ve also helped me set up everything and took time to answer all the questions I’ve had.

ManlyRazor
Lithuania
24 days using the app
March 5, 2020

The app is very great ! You could set up the design (colors, titles,...). It looks great on the shop, very professional.

The support of the app is really kind and reactive and answer quickly to any questions.

mon instant bonheur
France
22 days using the app
January 20, 2019

I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++

THACKER
United States
18 days using the app
Edited March 3, 2021

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.

cage-chasteté.fr
France
18 days using the app
Shark Byte, Inc replied February 28, 2021

Hello,

Thank you very much for your time to leave the feedback! Please let us know whenever you'll have some questions or need help: support@parceltrackr.com. Our support team will be more than glad to help.
Have a great day!
Trackr team

October 20, 2020

I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.

FRAÎCHEUR ICE GLOBES
Lithuania
18 days using the app
June 8, 2020

Best tracking app ever!! The cheapest you'll find, to begin with, and with the best customer support and the easiest to use!! HIGHLY HIGHLY recommend!

Outskirt Streetwear
Italy
14 days using the app
December 17, 2019

This app is great. Easy setup, features that we use besides tracking - email notifications, tracking info translation. We are on trial, everything works really well, thanks for solution guys!

thiswhyweplay
United States
12 days using the app
August 30, 2018

Amazing customer support. I had installed a few other apps but either ran into inflexible support or none at all. We are a fashion company and the branding is in the details. The support team went above and beyond to make customized changes tot heir app so that it fit on our site seamlessly. A+!

Margot New York
United States
10 days using the app
March 30, 2018

Trackr is working so well. The support is great after the installation. It didn't work properly at the beginning. The support reacted so fast and trying so hard to make the app work on my website.

Sunken Skull
Australia
9 days using the app
February 18, 2018

Thanks Tracker team for supper fast response to my questions. Good app and I can recommend it to all shop owners with drop-shiping!

3dextras
South Africa
7 days using the app