Reviews (195)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy installation and user-friendly interface, which streamlines order tracking and reduces customer inquiries. The responsive support team quickly resolves issues, enhancing merchant satisfaction. Its customization options and multilingual support allow for seamless integration into various store brands, improving website professionalism and customer trust. Merchants find it offers great value and effectively boosts customer satisfaction.

Edited April 21, 2020

Good app with a nice look and a really good support! Support replies directly and helps you with everything and explain in details. Recommend it.

Multi Buds
Belgium
6 days using the app
October 30, 2018

The customer support on this app was amazing. Marius helped me with the shipping confirmation email. I definitely recommend it!

My Little Rodent
France
5 days using the app
November 16, 2023

This is great love it!!!

PLATINUM ELEGANCE
Canada
4 days using the app
Shark Byte, Inc replied November 17, 2023

Hi PLATINUM ELEGANCE.
Thank you for the perfect score. Our entire team deeply appreciates it.

Best regards,
Trackr team

February 11, 2019

This is a great tracker app that works well, with great customer service.
We recommend to anyone who needs this feature on their store.

egpro.com
United States
4 days using the app
November 2, 2017

Good price for such a service. A lot of carriers are tracked. Will do a test run but for now looks legit!

Mattdevonwatch
Lithuania
4 days using the app
February 14, 2024

The customer service is incredibly fast and efficient. The app works great on all my stores.

VivaBeast
France
3 days using the app
Shark Byte, Inc replied February 15, 2024

Hi VivaBeast team!

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
If you have any further needs or questions about our order tracking service, please reach out!

Best regards,
Trackr team

November 20, 2019

Every functions runs well! I like the system. It will helps my customers get the tracks and make our store too be trustworthy day by day. Thanks

Best Choice Style
United States
36 minutes using the app
Edited February 17, 2017

awesome app, always received great support when I've emailed in as well

Sunday Gold
Canada
July 4, 2019

Solid app - has helped our customers track their own packages. Interface is easy to use, has good options and support is always friendly, ready to help and efficient too! Thanks.

BladesPro US
United States
November 30, 2024

Diamond Painting Expert
Netherlands
19 days using the app
Shark Byte, Inc replied December 1, 2024

Hello, Diamond Painting Expert!

Many thanks for the 5-star rating! We're happy to know that our app met your expectations.

If any questions arise or assistance needed, don't hesitate to contact us.

Best regards,
Trackr team