Reviews (191)

Overall rating
4.2
Counts per rating level
  • 68% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer support inquiries by up to 70%, enhancing customer satisfaction with an intuitive, on-site order tracking system. It features a customizable tracking page, automated shipping updates, and selective detail visibility. The app is praised for its easy installation, fast performance, and responsive, multilingual support. It's also noted for its affordability and effectiveness in reducing frequent customer inquiries, allowing merchants to focus on other business aspects.

February 11, 2019

This is a great tracker app that works well, with great customer service.
We recommend to anyone who needs this feature on their store.

egpro.com
United States
4 days using the app
November 2, 2017

Good price for such a service. A lot of carriers are tracked. Will do a test run but for now looks legit!

Mattdevonwatch
Lithuania
4 days using the app
November 20, 2019

Every functions runs well! I like the system. It will helps my customers get the tracks and make our store too be trustworthy day by day. Thanks

Best Choice Style
United States
36 minutes using the app
Edited February 17, 2017

awesome app, always received great support when I've emailed in as well

Sunday Gold
Canada
July 4, 2019

Solid app - has helped our customers track their own packages. Interface is easy to use, has good options and support is always friendly, ready to help and efficient too! Thanks.

BladesPro US
United States
November 30, 2024

Diamond Painting Expert
Netherlands
Shark Byte, Inc replied December 1, 2024

Hello, Diamond Painting Expert!

Many thanks for the 5-star rating! We're happy to know that our app met your expectations.

If any questions arise or assistance needed, don't hesitate to contact us.

Best regards,
Trackr team

May 1, 2024

Prestige Havenz
United Kingdom
2 months using the app
Shark Byte, Inc replied May 2, 2024

Hello Prestige Havenz team!

Thank you so much for rating our app! We truly appreciate it :)

Should you have any questions or requests, please, don't hesitate to ask!

Best regards,
Trackr team

February 19, 2024

Couple'sHaven
Israel
9 months using the app
Shark Byte, Inc replied February 21, 2024

Hi!

Thank you giving us the highest rating, we appreciate it!

Feel free to reach out to us in case any questions occur. We are here 24/7 :)

Best regards,
Trackr team

December 17, 2023

LotoTeratai
Malaysia
5 months using the app
Shark Byte, Inc replied December 18, 2023

Hey LotoTeratai, we appreciate the fantastic review!
If you have any further needs or questions about our order tracking service, please reach out!

Best regards,
Trackr Order Tracking, Returns team

May 15, 2024

Tribu Tendance
France
1 day using the app
Shark Byte, Inc replied May 16, 2024

Hello Tribu Tendance!

Thanks a lot for taking the time to leave us a 5-star rating – it's much appreciated!

Our team is really glad to provide our users with best service possible!

Best regards,
Trackr team