Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy installation and user-friendly interface, which streamlines order tracking and reduces customer inquiries. The responsive support team quickly resolves issues, enhancing merchant satisfaction. Its customization options and multilingual support allow for seamless integration into various store brands, improving website professionalism and customer trust. Merchants find it offers great value and effectively boosts customer satisfaction.
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This app was working fine on my shop and after a few months stop working now is saying orders not found, I try contacting support but not help from them at all.
This app is still in testing phase. Doesn't work properly and there isn't any support at all.
it's 0 star review from my side not 1 star review because shopify said give minimum 1 star.Very very worst support. I am very disappointing. Truly very worst support.
App has been charging me monthly even after I installed the app. I just realized this. Please refund me the amount!
Hello TheBelleBeauty,
We checked your payment situation: the monthly charge was generated automatically by Shopify billing for previous period after you re-opened the store ...
Your App Disable Twice on me already, I guarantee it won't happen again, deleting.
Most of the time the result of tracking is pending whereas the official tracking site, e.g. USPS, is updating regularly. The only time I got a real result is when the item has been delivered to client. Rest of the time, the pad setting of the app looks weird and got the clock thing freezing. I've been using it for 2 months, and i'd say it only works 5% of the time.
Dear Dealz2offer,
thank you for your feedback. Sorry for not the best experience with Trackr app. At the moment few tracking codes that you've been testing on our app are ...
I thought i was the only one not getting any response from the developers. At least now I know I'm not crazy.
I have a store using this app. I’ve written to the Trackr support team numerous times about a very important issue affecting tracking on my page and they haven’t responded to any of my messages.
Misleading. It does not have a trial. I do not recommend this app at all. They want to charge me $47
Hello Knik Knack,
Trackr app has 15 days free trial in a monthly plan - as it is indicated in plans description on a listing page https://apps.shopify.com/trackr. After ...
Stay away from this app.
It broke your default tracking method of Shopify, redirect your customers to their tracking page whenever the customers click to the tracking number in their order status page. Then customers have to fill in their email and order number, which sucks, they will collect users' data.
Moreover, even when customers filled in their orders' information, no tracking information ...
Dear Quartzily,
thank you for your feedback and sorry for misunderstanding regarding Trackr app services. Please let us explain that many Shopify merchants asked for the ...