Reviews (189)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer support inquiries by up to 70%, enhancing customer satisfaction with an intuitive, on-site order tracking system. It features a customizable tracking page, automated shipping updates, and selective detail visibility. The app is praised for its easy installation, fast performance, and responsive, multilingual support. It's also noted for its affordability and effectiveness in reducing frequent customer inquiries, allowing merchants to focus on other business aspects.

May 1, 2024

Knifele
Israel
About 2 months using the app
Shark Byte, Inc replied May 6, 2024

Hi Knifele team,

Thank you for your review. We are very sorry that Trackr didn't meet you expectations.

If you'd be so kind as to give us more details on difficulties you've faced while using our application, it would be very helpful to find a solution for the issues occurred.

Please, do not hesitate to reach out to us and share your thoughts!

Best regards,
Trackr team