Reviews (189)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.

March 1, 2017

App doesn't work. Waste of money.

Nerd4life
United States
6 days using the app
October 16, 2018

No way of cancelling my plan and it is frustrating... Sort it out and stop charging people on the backgroung!

Yakoon
United Kingdom
4 days using the app
August 17, 2016

Non existent support. No one will ever answer you ++ app does not work, so just a losing proposition all the way around!! Way to kill Oberlo's reputation!!!!! 000 Stars, only gave 1 star because shopify requires it!!

Kidsbargainworld
Canada
4 days using the app
April 28, 2020

I was installing the app but I got a error message. It is not working anymore and there is not option to contact the support !

Kilya Beauty
France
2 days using the app
Shark Byte, Inc replied April 28, 2020

Hello, dear Kilya Beauty,

the temporary technical issue was solved and fixed. If you want to try Trackr app services - please do so, we've sent you a special offer to your email .
Have a great day!

support@eoscity.com
kind regards -
Trackr team

October 25, 2018

It doesn't even work.... I tried installing it over again. Clearing cookies...etc. Nothing. Can someone help me out here?

Saw This Online
United States
About 20 hours using the app
September 15, 2018

I emailed twice to get some support with adding this app. Unfortunately I got no response nor did the app work. Uninstalled

LeeFed
United Kingdom
About 19 hours using the app
September 19, 2017

it doesn't work. Do not install it

Density Blanket
France
About 17 hours using the app
March 13, 2018

Doesn't works "order not found"

Little Bouddha
France
About 4 hours using the app
April 3, 2017

damn, it don't work at all, wasted of money

Atom Deal
United States
About 1 hour using the app
September 29, 2017

Horrible. Doesn't work and no one to ask for help. Tried many different instructions, researched all the carriers and added them to the list and still nothing. Don't bother with this one.

Charka Shop
United States
About 1 hour using the app