Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, reliability, and seamless integration with Shopify. It's praised for reducing customer inquiries significantly and supporting various national postal services, making it ideal for dropshipping businesses. Merchants value its customization features, such as hiding carrier information and translating tracking details. The app's customer support is known for its quick and efficient responses. Automated emails for shipping status changes are also a time-saver. Some merchants even report increased sales due to the app's features, making it a cost-effective solution.

January 27, 2018

teribble app dont install it doesnt even work

Goodhumanity
United States
41 minutes using the app
March 4, 2017

app doesn't and has very limited instructions on how to use it

Lavishdesign
United States
16 minutes using the app
January 23, 2018

Charged me $18 for having the app for no more than 10 minutes. Was promised a refund over a week ago and still not had anything.

Doesn't work anyway. Prefer Tracktor

Twinkle Tootsies
United Kingdom
11 minutes using the app
June 17, 2019

Impossible to select carrier.... useless and waste of time
Impossible de choisir les transporteurs donc c'est juste une perte de temps

TWS équipement
France
4 minutes using the app
Shark Byte, Inc replied June 18, 2019

Hello, TWS équipement,

Thank you for your message to us. Trackr app supports more than 900 carriers all over the world. Their list can be found on app’s preferences page. Trackr app automatically detects to what carrier actual tracking code belongs to. Thats why there is no need to make carrier manual selections anymore.
Our customers have possibility to test the app 15 days for FREE and decide, if it really fits their needs. We kindly invite you to test the app and if you’ll have any questions or need any help - Trackr support team is always ready to help you. Just email us at support@eoscity.com.
Besides tracking service, Tracker includes additional features, such as: tracking info translation service, hide carriers function, customisable delivery notification emails. All of them are free.

We wish you all the best in your business and hope to see you among our customers!
Trackr support

May 9, 2020

YOU HAVE TO PAY THEN USE.
NO ANY FREE DAY.
YOU HAVE TO PAY THEN USE.
NO ANY FREE DAY.
YOU HAVE TO PAY THEN USE.
NO ANY FREE DAY.

ELECTRICAL WAREHOUSE
Australia
4 minutes using the app
Shark Byte, Inc replied May 9, 2020

Hi, Thanks for your time leaving the feedback. As I stated in the email I just sent, the problem was that you tried to activate the annual plan which doesn't provide free trial. FREE TRIAL is provided in monthly plan only. Hope to hear from you by email. :)