Trackr Order Tracking, Tracker

Trackr Order Tracking, Tracker

Pricing
From $10/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.1 (190)

Tracker provides real-time order tracking, automated notifications, branded order tracking page

Track your order & boost loyalty with Trackr, an easy to use order tracking app. Provide real-time order tracking from 2100+ carriers. Customize order status page as per your brand's design, 40+ languages supported. Provide real-time updates and notifications (emails, SMS) for order status & package location. Drive upsells with product recommendations on the tracking page. Optimize package tracking with our order tracker. Need help? Reach out to us via chat or email 24/7.

Track your order & boost loyalty with Trackr, an easy to use order tracking app. Provide real-time order tracking from 2100+ carriers. Customize order status page as per your brand's design, 40+ languages supported. Provide real-time updates and notifications (emails, SMS) for order status & package location. Drive upsells with product recommendations on the tracking page. Optimize package tracking with our order tracker. Need help? Reach out to us via chat or email 24/7. more
  • Real-time tracker order from 2100+ carriers along with estimated delivery dates
  • Personalized order lookup on tracking order page, translated to 40+ languages
  • Keep customers informed with real-time emails & SMS on order status
  • Friendly dropshipping app: hide carrier details to provide a smooth experience
  • We provide 24/7 support to help you every step of the way of shipment tracking
Highlights
Use directly in Shopify admin

Languages

English

Works with

China Post, USPS, Klaviyo, Omnisend, Segment io, LangShop

Tracking

Branded tracking page, Order lookup page, Real-time tracking, Custom tracking link, Translation, Global tracking, Multi-carrier, Analytics

Notifications

Email, Real-time notifications, SMS, Automation

Labels and packaging

Multi-language

Managing shipments

Real-time tracking, Branded tracking pages, Email notifications, Order updates, Shipping analytics

Pricing

Basic 400

$10 / month

or $108/year and save 10%

14-day trial with 200 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Email notifications
  • Translation
  • Analytics

14-day free trial

Standard 2000

$45 / month

or $486/year and save 10%

14-day trial with 1000 FREE orders for tracking included

  • 2000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • SMS notifications
  • Translation
  • Analytics

14-day free trial

Advanced 9000

$150 / month

or $1,620/year and save 10%

14-day trial with 1500 FREE orders for tracking included

  • 9000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • SMS notifications
  • Translation
  • Analytics

14-day free trial

Enterprise 18000

$250 / month

or $2,700/year and save 10%

14-day trial with 2000 FREE orders for tracking included

  • 18000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • SMS notifications
  • Translation
  • Analytics

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (190)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.

May 13, 2024

This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.

Limitless Jewellery
Canada
Almost 4 years using the app
Shark Byte, Inc replied May 16, 2024

Hi Limitless Jewellery Team!

Thank you for giving us such a high rating, it really means a lot to us!

Feel free to reach out to us in case any questions occur. We are here 24/7 :)

Best regards,
Trackr team

January 6, 2024

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

PILAGA
Germany
About 1 year using the app
Shark Byte, Inc replied January 7, 2024

Hi PILAGA!

Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already.
We've contacted you regarding this issue, but didn't get a response yet.
Could you please check our email or get back to us again using this email address support@parceltrackr.com or Live chat?

Thank you in advance!

Kind regards,
Trackr team

February 14, 2024

The customer service is incredibly fast and efficient. The app works great on all my stores.

VivaBeast
France
3 days using the app
Shark Byte, Inc replied February 15, 2024

Hi VivaBeast team!

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
If you have any further needs or questions about our order tracking service, please reach out!

Best regards,
Trackr team

Support

Shark Byte, Inc can answer any questions you have about Trackr Order Tracking, Tracker.

Developer

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

Launched

August 19, 2015 · Changelog

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