Trackr ‑ Track Order & Returns

Trackr ‑ Track Order & Returns

From $10/month. 14-day free trial.
Rating (4.0)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 19, 2015 · Changelog

Languages

English

Works with

China Post, USPS, Klaviyo, Omnisend, Segment io, Markets

Trackr offers real-time order tracking, automated shipping notifications, & branded tracking page.

Boost loyalty with Trackr, an order tracking solution. Get real-time order tracking from 1500+ carriers. Customize tracking page as per your brand's design for easy order lookup. Ensure transparency in order status and location. Drive sales with product recommendations on the tracking page. Optimize package tracking and manage returns with Trackr shipping.

Boost loyalty with Trackr, an order tracking solution. Get real-time order tracking from 1500+ carriers. Customize tracking page as per your brand's design for easy order lookup. Ensure transparency in order status and location. Drive sales with product recommendations on the tracking page. Optimize package tracking and manage returns with Trackr shipping. more
  • Estimated delivery dates shipment tracking, order tracking from 1500+ carriers.
  • Personalized order lookup on branded tracking page; enhance customer care
  • Utilize tracking page for order tracking improve order status & customer journey
  • Dropshipper friendly tracker: order tracker hides carriers, order tracking page.
  • Streamline returns/exchanges with clear order tracking page; uplift satisfaction

Pricing

14-day free trial

Basic

$10/month

or $108/year and save 10%

14-day trial with 200 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Standard

$45/month

or $486/year and save 10%

14-day trial with 1000 FREE orders for tracking included

  • 2000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Basic

$10/month

or $108/year and save 10%

14-day trial with 200 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Standard

$45/month

or $486/year and save 10%

14-day trial with 1000 FREE orders for tracking included

  • 2000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

183 reviews

Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, reliability, and seamless integration with Shopify. It's praised for reducing customer inquiries significantly and supporting various national postal services, making it ideal for dropshipping businesses. Merchants value its customization features, such as hiding carrier information and translating tracking details. The app's customer support is known for its quick and efficient responses. Automated emails for shipping status changes are also a time-saver. Some merchants even report increased sales due to the app's features, making it a cost-effective solution.

January 6, 2024

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

PILAGA
Germany
9 months using the app
Shark Byte, Inc replied January 7, 2024

Hi PILAGA!

Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already.
We've contacted you regarding this issue, but didn't get a response yet.
Could you please check our email or get back to us again using this email address support@parceltrackr.com or Live chat?

Thank you in advance!

Kind regards,
Trackr team

February 2, 2024

Great team, they helped us kindly with a translation issue! :)

Nobelle
Netherlands
30 days using the app
Shark Byte, Inc replied February 3, 2024

Hello!

Thank you very much for your feedback :)

Our support team is always happy to help, we are here 24/7 for our customers :)

Warm regards,
Trackr team

November 16, 2023

This is great love it!!!

PLATINUM ELEGANCE
Canada
4 days using the app
Shark Byte, Inc replied November 17, 2023

Hi PLATINUM ELEGANCE.
Thank you for the perfect score. Our entire team deeply appreciates it.

Best regards,
Trackr team

About this app

Launched

August 19, 2015 · Changelog

Languages

English

Works with

China Post, USPS, Klaviyo, Omnisend, Segment io, Markets

Built by Shark Byte, Inc

About Shark Byte, Inc

4.6 average rating

8 years building apps for the Shopify App Store

8271 NW 125th Ln, Parkland, FL, 33076, US

Support

Send a message

support@parceltrackr.com

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