Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

September 18, 2021

Great app does everything i needed for my online shop. Great support service! I had an issue concerning the AUD format showing on my products and the support went above and beyond to rectify the problem promptly.

POASIA
France
Over 1 year using the app
OneCommerce.io replied September 20, 2021

Hi Sophie,

Here's Erica from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Erica
Transcy - Translate Language and Convert Currency

May 11, 2022

Love this app, 24-hour customer service is very considerate. The package prices are also reasonable. I've recommended it to my friends

Vibeat
China
Over 1 year using the app
OneCommerce.io replied May 12, 2022

Hi Peter,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

April 2, 2022

RICHTIG GUTE HILFE - kein Bot - sehr kompetent. Die paar Minuten warten lohnen sich. Nette Unterstützung.

SchuBuyShirt
Germany
Over 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Stephan,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited September 21, 2022

j ai utiliser pour traduire ma boutique en anglais et pour permettre a mes clients de payer en different monnaie. j ai beaucoup aimer l assistance qui m aider pour paramètre.merci

LKF9
France
Over 1 year using the app
OneCommerce.io replied September 22, 2022

Hi Atase,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

October 5, 2022

Amazing quick and friendly support. All issues have been solved immediately and everything was perfect. Just a great support team.

BCE Naturkosmetik
Germany
Over 1 year using the app
OneCommerce.io replied October 6, 2022

Hi Cornel,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

November 10, 2021

Very good app and customer service. Patiently helped me solve some problems. Very recommended, I hope to continue to work hard to make it more convenient for our customers. Thanks.

Lyric's Jewelry®
Germany
Over 1 year using the app
OneCommerce.io replied November 16, 2021

Hi Yingqian,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 7, 2022

J'ai installé récemment l'application pour traduire mon site du français vers l'anglais. La prise en main était très facile. J'ai rencontré un petit beugue mais l'équipe support était présente en chat et a aussi vite corrigé ça. Je les ai recontacté pour d'autres questions et encore une fois la réponse est très rapide quasi instantanée. Je recommande cette application surtout pour les novices sur Shopify.

Myras
France
Over 1 year using the app
OneCommerce.io replied April 13, 2022

Hi Aslihan,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 22, 2022

Its the best if you want different kind of languages. If you need help the support is there to help very fast. PERFECT!

eightyfiveclo
Germany
Over 1 year using the app
OneCommerce.io replied February 23, 2022

Hi Janis,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

March 27, 2022

I tried some translation apps but finally found the best one.
Very easy to install and apply multiple languages.
The customer support team are so much helpful when I was faced with some troubles.
Additionally, this app is a reasonable price as a translation application.
I recommend it.

Arbitro
Japan
Over 1 year using the app
OneCommerce.io replied March 28, 2022

Hi Partido,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

September 27, 2022

The support teams ( especially Jaxber) was really helpful. Thank you very much for super work. They recognize that I was in trouble and the just come to me on the right time.

ThewiePluses
Thailand
Over 1 year using the app
OneCommerce.io replied October 3, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce