Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

August 23, 2022

非常棒的App,他们的售后让我彻底放松下来,值得推荐给更多的朋友,尤其是中国朋友。
It's a great app. Their after-sales service has completely relaxed me. It is worth recommending to more friends, especially Chinese friends.

AiFansy|Air Purifiers, Humidifiers
China
Over 1 year using the app
March 4, 2022

Had a few issues, that were quickly resolved with the help of a very responsive tech support. Would definitely recommend this app.

goldandmemories
Israel
Over 1 year using the app
OneCommerce.io replied March 6, 2022

Hi Dan,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

July 14, 2022

A really good app. It has very professional support and made the translation process very easy and quick!

AXEL 113
Romania
Over 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

August 1, 2022

Very good, they know what we need, very friendly and help me solve all the problems, very happy, the customer service is also very enthusiastic to help me with some difficult settings, and also tell us how to set up, thank you pay

greatonulady
China
Over 1 year using the app
February 27, 2023

fijne app en een nog fijnere service! Snel en effectief. Top!! Ik beveel deze app van harte aan, zeer tevreden

Kiekie Art
Netherlands
Over 1 year using the app
OneCommerce.io replied February 28, 2023

Hi Denise,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

December 16, 2022

App works great and Rosa provided me with excellent support. Needed to move a language switcher to slide-in menu on the mobile version.

Hidden Hills
Netherlands
Over 1 year using the app
OneCommerce.io replied December 20, 2022

Hi Victor,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

February 22, 2022

This is a fantastic app to use if anybody wants to sell their products in multiple markets. Fast translation with automatisation and great services from Transcy. Highly recommended!

Tevuua
Denmark
Over 1 year using the app
OneCommerce.io replied February 24, 2022

Hi Koon,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

June 20, 2022

This app is a must have to translate your site in multiple languages while also opting for multiple currencies !

Montatlas
Canada
About 1 year using the app
OneCommerce.io replied June 22, 2022

Hi Amine,

I'm Levi. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy - Translate Language and Convert Currency

September 22, 2022

Staff service is very good, I like Huan very much, it's a good job.good job.
Staff service is very good, I like Huan very much, it's a good job.good job.
Staff service is very good, I like Huan very much, it's a good job.good job.
Staff service is very good, I like Huan very much, it's a good job.good job.

qingben
United Kingdom
About 1 year using the app
OneCommerce.io replied September 23, 2022

Hi Ben,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce

February 6, 2023

Super helpful support and very responsive. I LOVE the app already and barely had it for an hour! Rosa is amaizing!

The Chronicles of LZ
United States
About 1 year using the app
OneCommerce.io replied February 6, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce