Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

April 6, 2022

Sehr toller Service und sofortige Hilfe. Man wird durch sämtliche Schritte durchgeführt. Vielen Dank.

MAVESQUE
Germany
About 1 year using the app
OneCommerce.io replied April 7, 2022

Hi Stephan,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

November 12, 2022

John was a reat help today, he was pleasant, polite and technical well trained. i am really happy with your service.

mamlaka
Saudi Arabia
About 1 year using the app
OneCommerce.io replied November 15, 2022

Hi Jerome,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

Edited November 10, 2021

Perfect service customer, perfect apps easy to use Nothing else to say but i have to write minimum 100 characters. Done⭐️

CycloSure
France
About 1 year using the app
OneCommerce.io replied November 16, 2021

Hi Bachir,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

Edited September 7, 2021

I am still to use the App. Jane Tran is helping me setting it up, which she is remarkable. I am hopping this App will help explore other sales avenues for my store. I think the App can do with some more fine tuning with setting up as it can be a little confusing at times.

AGD Australia
Australia
About 1 year using the app
OneCommerce.io replied September 8, 2021

Hi Demetris,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

For your recommendation about our app setting, please let the agent know in details, so we can consider to add it for future update.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

August 13, 2022

Really easy to use this app, and customer service was amazing. They went above and beyond to help us when we got stuck coding the language icon. Would definitely recommend!

pawtyanimals.ca
Canada
About 1 year using the app
December 23, 2021

我使用了Language Translate ‑ Currency来实现网站的不同语言翻译和不同国家货币的切换,他们的服务非常棒,当你没有足够专业知识来设置的时候,他们会帮你设置,完全不用担心自己不会操作,当然你也不用担心你的语言和他们无法沟通,不要忘记了他们提供的服务是专业的翻译!非常棒的插件,推荐使用!

RAIKOU-SHOP
Germany
About 1 year using the app
OneCommerce.io replied December 24, 2021

Hi Gujuntao,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited October 27, 2022

Great support team! I was not able to activate everything in the settings of the application. But in the end everything is working with help from the support team

Reset Lifestyle Products
Netherlands
About 1 year using the app
OneCommerce.io replied October 28, 2022

Hi Yvar,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

August 17, 2022

did the job! easy to embed language and currency app. Greta backend support as well. would reccomend it

Iron Tribe
United Arab Emirates
About 1 year using the app
July 9, 2022

This is the solution I was looking for for my store. The advantage is that it is available in many languages and also has a currency converter. Support helped quickly with the settings.

Bokuto Shop
Ukraine
About 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

December 15, 2021

helpful support. very quick and kind. this app works well in translation but some are not very accurate and may need to change it manually

Fusion Plate
United Kingdom
About 1 year using the app
OneCommerce.io replied December 16, 2021

Hi Kevin,

This is Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency