Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

October 14, 2022

I am very satisfied with this application. The currency and language switcher can be adjusted. Quick and easy application setup. Thank you for the fast and professional support.

INK FOR TEE
Slovakia
About 1 year using the app
OneCommerce.io replied October 18, 2022

Hi Peter,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

August 26, 2021

I used this app to help me translate language and currency. It is easy to use, and you get help quick if you are stuck. Recommend.

fodebagen.no
Norway
About 1 year using the app
OneCommerce.io replied August 29, 2021

Hi Kristina,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 17, 2022

The app works great. Both for language and currency selection features. Setting it up properly takes some time to understand where everything is, but the staff is very helpful.

Popho Camera Co.
Canada
About 1 year using the app
OneCommerce.io replied November 17, 2022

Hi Bei,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

July 27, 2022

Support is super on point and fast, appreciate all the help they provided. Highly recommended for anyone who needs they site to be translated.

Natural Prebiotic Co
Malaysia
About 1 year using the app
August 4, 2021

I am happy to find this tools and download this app and I will starting to complete my website , thank you

Nastoria
Saudi Arabia
About 1 year using the app
OneCommerce.io replied August 5, 2021

Hi Abdulateef,

This is Kelsey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelsey
Transcy - Translate Language and Convert Currency

December 28, 2022

The customer service is BOMB! Literally helped with all my questions, quickly corrected all my issues, and even gave me some extra insight! very patient and works extremely fast! as a business owner, I greatly appreciate this!!!! Time is the most expensive thing!

Lash Primp
United States
About 1 year using the app
OneCommerce.io replied December 28, 2022

Hi Amir,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

October 5, 2021

Transcy 是人性化的翻譯軟體,操作介面直覺,同時客服人員相當可靠且非常有耐心,儘管修改翻譯過程遇到一些問題,客服人員還是不厭其煩的幫忙處理,是一個非常良好的翻譯軟體,之後有別的網站也會繼續使用。

APOTHEKE FRAGRANCE TW
Taiwan
About 1 year using the app
OneCommerce.io replied October 6, 2021

Hi 傅劑綾,

Here's Amanda from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Amanda
Transcy - Translate Language and Convert Currency

November 28, 2022

This is a great app to manage language and currency conversion. The interface is very user-friendly, I have two stores and I use it for both. The best thing about it is the customer service, they really help you to set up the app the right way and take the time to solve every issue you might run into

Mayka Skincare
United States
About 1 year using the app
OneCommerce.io replied November 29, 2022

Hi Reinaldo,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

April 7, 2022

I managed to set-up the app very quickly myself. I ran into a minor glitch that support helped me through by chat and within 10 minutes everything was solved. The language translation app is now up and running and working great. We're very impressed.

Scrumptious
Spain
About 1 year using the app
OneCommerce.io replied April 13, 2022

Hi Justine,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

July 7, 2022

very good app, easy to use and helpful customer service! we use it for the german version of our website but we use our own translations

LEMPELIUS
Germany
About 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency