Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

May 17, 2023

Franchement une bonne application mais surtout une bonne équipe réactive et opérationnelle. Je recommande surtout lorsque vous voulez partir sur la fonction marché par exemple pour les lanques et les devises.

Nayliss™
France
About 1 year using the app
OneCommerce.io replied May 18, 2023

Hi VAILLANT,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

Edited September 28, 2022

It is a good app, you will have the good persons who can help you well if you don't understand how to use it. i am using it now. and i m happy to meet it.

shoppipagana
Italy
About 1 year using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

December 12, 2022

Great app, amazing features, and perfect customer service, thank you so much for helping me, looking forward to it helping my business.

Homericsolar
China
About 1 year using the app
OneCommerce.io replied December 13, 2022

Hi Minjie,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

June 1, 2021

I was helped in setting up the payment method for my online store in Shopify with the help of a very nice employee Jane. Thank you for your kindness and he also added my brother's coin in the store. Thank you very much.

Oramena
United States
About 1 year using the app
OneCommerce.io replied June 1, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

July 6, 2022

A++ customer service, knowledge and help from the start to end of App set-up. Great tips and trick are provided via the chat to better navigate the various settings both in app and on Shopify.

MoonlightTrail
Canada
About 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

December 12, 2022

I have had many problems with the language setting but Ellie has helped me a lot. She responded to everything and was always available. I am very grateful!

Hard Nights
Germany
About 1 year using the app
OneCommerce.io replied December 15, 2022

Hi Kevin,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

June 21, 2023

Application that does the job and allows you to change the images correctly depending on the language and allows several settings depending on the country or browser language. teams reactivated and problem solved quickly! at the top

hevva
France
About 1 year using the app
OneCommerce.io replied June 22, 2023

Hi Audrey,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

February 5, 2022

Great software so far, a few little bugs though their support (Molly) is great and is presently assisting with resolving. Was up and running within a few hours so far and have translations into about 100 different languages for a nominal monthly fee, which extends the reach of my shop far from just solely displaying it in a single language.

Bannard Fashion
Australia
About 1 year using the app
OneCommerce.io replied February 7, 2022

Hi Christian,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

September 1, 2022

App is intuitive and the best thing is the Support! I didn't have to do anything if i'm honest, because the nice support made every settings i needed for me. Really the best support i ever had and the translatiosn are also excellent

MOJOKAII
Germany
About 1 year using the app
March 31, 2022

Great app and great customer support! Highly recommend, especially for stores want to test Market on Shopify.

Aurora1980s
United Kingdom
About 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Steven,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency