Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 22, 2021

I used this app to translate my online store. It was really quite easy. Easier than one I couldn't move around.

Gorden Health & Wellness
United States
10 months using the app
OneCommerce.io replied February 22, 2021

Hi there,

Here's Desha from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Desha
Transcy - Translate Language and Convert Currency

July 12, 2022

Thank you, Amber, for your amazing support! This app is pretty cool. I like it. Their developer helped me setting up.

EIGHT TAILED
United States
10 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

April 20, 2021

这个插件既能转换货币,也能翻译落地页,推荐大家使用这个来转换货币和语言,从而来获得更多的销售业绩,我的多货币没有设置好,他们在线帮我设置好了,售后服务态度我很满意,希望这个插件会有更多人去使用它,来达到好的效果。

Neongorgeous
China
10 months using the app
OneCommerce.io replied April 22, 2021

Hi 海涛 程,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

Edited October 12, 2020

I need more help,they did it.I need more help,they did it.I need more help,they did it.I need more help,they did it.I need more help,they did it.I need more help,they did it.I need more help,they did it.

fashionlele
China
10 months using the app
OneCommerce.io replied October 12, 2020

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

June 3, 2022

Very great support. Helped me to do everything that I didn't know how. The app has some limitations but it still works fine

BV Seductive Euro
Bulgaria
10 months using the app
OneCommerce.io replied June 8, 2022

Hi Veselina,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

March 1, 2022

Easy setup, option to manually translate text with good auto translate fallback. Very helpful and responsive support team.

Hide-X
Slovenia
10 months using the app
OneCommerce.io replied March 2, 2022

Hi Hilarij,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

August 17, 2023

Very good support, thanks. After 5 minutes I had my translated website. Can recommend. Just a bit pricy if you need mor functions.

Souls Paradise
Switzerland
10 months using the app
OneCommerce.io replied August 23, 2023

Hi Mike,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

June 15, 2021

Works great for me. Simple and without any problems. I can recommend everyone this app. Still using the free version.

Dog Training Dick Staal
Netherlands
10 months using the app
OneCommerce.io replied June 15, 2021

Hi there,

I'm Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Xenia
Transcy - Translate Language and Convert Currency

September 16, 2022

good,Very good use of a plug-in, customer service is also very patient, very satisfied with the use of this time

www.inn-life.com
China
10 months using the app
OneCommerce.io replied September 22, 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 19, 2021

This app is really excellent it works well and they provide very good functionality and its very easy to navigate.

Archivins
Luxembourg
10 months using the app
OneCommerce.io replied November 22, 2021

Hi Dominic,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency