Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,871)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

August 3, 2022

Klasse App, funktioniert einwandfrei und es wird der komplette Store übersetzt, der Kundensupport insbesondere mit Zenny verlief schnell und reibungslos, mein Problem wurde binnen von 5 Minuten gelöst.

Q-Swetch
Germany
9 months using the app
August 15, 2021

todo perfecto, es una app excelente, te ayudan en todo momento, la super recomiendo. muchas gracias.

umaumaknitwear
Spain
9 months using the app
OneCommerce.io replied August 16, 2021

Hi Iona,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

Edited March 23, 2023

Excellent app. We are a start up company and needed English and German translation versions. It worked perfectly so far. I tried out another app - I think - it was langify before, but Transcy works much better. Support is splendid. I think there is really no part of my original text or theme bits & pieces which I wasn't able to translate and put in perfect shape. Great app, 10 out of 5 stars ;-)

Design Body Scales
Hungary
9 months using the app
OneCommerce.io replied March 24, 2023

Hi Christian,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

December 6, 2022

amazing support, amazing app. Highly recommended app for anyone who wants a multi language store. Thanks a lot.

Kongster
Andorra
9 months using the app
OneCommerce.io replied December 6, 2022

Hi Guillem,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 4, 2021

I used this app to offer translation to my store hope it work efficiently for my customers. The support time was timely and offered assistance.

Agamez & Co.
United States
9 months using the app
OneCommerce.io replied October 5, 2021

Hi Manuel,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 5, 2022

Transcy is a helpful translating tool, with outstanding personal assistance if needed.----------------

Tovu Mart
United States
9 months using the app
October 11, 2022

This app is everything we've been looking for in helping us with the professional translation of our content, products and product categories in many different languages. Nancy has been very helpful and responsive. She replied very fast to all our requests and she helped us to set up everything the way we want it. We would recommend this app to everyone who is looking for professional translation of their online stores. A 5-star review, honestly, well deserved!

furnneo.de
Austria
9 months using the app
OneCommerce.io replied October 11, 2022

Hi Jovanka,

I'm Frederick from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy by OneCommerce

March 13, 2021

Well designed and easy to implement. I added a second language to my site within less than 10 minutes. The translation quality is very good.

Scruffy Jack's
United States
9 months using the app
OneCommerce.io replied March 15, 2021

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

May 3, 2022

The customer service is super friendly and efficient. I am trying out the free plan at the moment, so far so good. Maybe I will upgrade the plan when my shop is doing better.

Good Days
Poland
9 months using the app
OneCommerce.io replied May 5, 2022

Hi Ying,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

November 14, 2021

Lisa, was super helpful. I was having a problem with my currencies and language display on my website and she took care of it for me. I appreciate her sense of urgency and customer service.

Silky Cyns Collection
United States
9 months using the app
OneCommerce.io replied November 16, 2021

Hi Cynthia,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency