Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 28, 2022

I installed the app and at the same time chat support was online as well and Nancy helped me and walked through the app activation. she responded all questions in no time. I am happy with the customer support level of sercie.

Tayareh
Canada
8 months using the app
April 24, 2021

I used the APP to help me to allow visitors to choose currency preference upfront. As I'm choosing the FREE eComm template which does not include such a feature. And I find this APP very easy to use and simple setup and helped solved my problem quickly.

humannade
Hong Kong SAR
8 months using the app
OneCommerce.io replied April 26, 2021

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

Edited December 1, 2022

lascora.com
Diese App ist supergut, und der Support ebenfalls:
Das ganze Team hat alles gut zum laufen gebracht.
Dafür bedanke ich mich sehr herzlich!

lascora
Germany
8 months using the app
OneCommerce.io replied December 2, 2022

Hi Georgiana,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

January 28, 2022

Atención al cliente rápida, eficiente, de muy buena ayuda. Aunque algunas traducciones deben mejorarse (Ej. Cuenta (ESP) > Bill (ENG), cuando debería ser ACCOUNT. Pero por lo demás, muy buena App y servicio

Grauvell
Spain
8 months using the app
OneCommerce.io replied February 1, 2022

Hi María,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 21, 2022

I had problems with first settings chat window appear on the screen with Amazing Support 24/7 Everything explained step by step. Easy clear communication. Than you so much once again

VIVIDLAB
United Kingdom
8 months using the app
OneCommerce.io replied October 24, 2022

Hi Jakub,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

Edited May 30, 2022

Die App ist an sich unkompliziert, wenn man fragen hat wird einem sofort weitergeholfen. Kann ich weiterempfehlen.

Juwelier Steiner
Austria
8 months using the app
OneCommerce.io replied May 31, 2022

Hi Fabian,

I'm Daisy. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

January 11, 2022

Very convenient APP ,Customer service solves problems quickly,Thank you.Recommend to everyone,Very convenient.

Doublerange
China
8 months using the app
OneCommerce.io replied January 11, 2022

Hi Li,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

June 23, 2022

Really good app, tech client is very fast and quick to solve all problems,
Thank you very much, hope it will be better

SocialShop
United States
8 months using the app
OneCommerce.io replied June 27, 2022

Hi Chen,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

August 31, 2022

Started to work with the app from today, I need to be honnest this was my best experience in a way of customer service! I opened the app and was already personal guided by Eloise. Then she gived me the instructions to setup and was very responsive on my custom request! Keep this service TRANCY! Amazing work done! I would reccomend the app to everyone because i'ts really easy to use!

smilebags.cc
Spain
8 months using the app
September 28, 2020

I used this app today and with Lynns expert help found it very useful.Without Lynns help I would of struggled but she was very helpful.

Juraz
United Kingdom
8 months using the app
OneCommerce.io replied September 28, 2020

Hello Kevin,

This is Seri from Transcy Customer Support Team, and thanks so much for your feedback.

To make your experience better and better, we keep working hard on daily basis to improve and add more functions to our Transcy app for valuable users like you.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

Should you need any help from us later, please feel free to contact us via our 24/7 live chat, or our email at support@fireapps.io.

Best Regards,
​Seri
Transcy - Translate & Currency Support Team