Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

October 30, 2021

Best Support Worldwide ! The App is simple to use and pretty smart. 10 minutes translating the whole shop. Pretty nice !

tonykreidt.com
Germany
7 months using the app
OneCommerce.io replied November 1, 2021

Hi Tony,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Tony
Transcy - Translate Language and Convert Currency

Edited April 5, 2022

Muy buena para lo que necesito, ayuda super clara y precisa.
Permite edicion manual de los productos, pero no de los precios.
Te deja editar algunas cosas si y otras no, es muy practica

Dolores Bags
Costa Rica
7 months using the app
OneCommerce.io replied April 6, 2022

Hi Carolina,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For editing your pricing on default currency, please edit it on theme, because our app is not authority to do it, it's totally controlled by theme. Hope you sympathize for us.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

April 12, 2021

simple and easy to use. I have a lot of Spanish speaking clients and so it was important to me to have my store in Spanish as well.

LuV & Mia Boutique
United States
7 months using the app
OneCommerce.io replied April 13, 2021

Hi there,

I'm Murphy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Murphy
Transcy - Translate Language and Convert Currency

Edited October 5, 2022

This is a second review. I had trouble with multiple languages on the same site. They spent quite a bit of time to debug the issue. Their support is top-class.

Alexa's Gifts
United States
7 months using the app
July 5, 2022

Actually I try all APPs and finally use the Transcy. Great services provided by the worker named Shen. It is only APP that meets my needs and could translate my shop totally.It's a great APP!

ROSIER
Australia
7 months using the app
OneCommerce.io replied July 6, 2022

Hi Yinglu,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

February 28, 2023

First day of installation...So fare not too difficult to install - with great help and support - it was possible.

Caznus Atelier
Denmark
7 months using the app
OneCommerce.io replied February 28, 2023

Hi Jess,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

June 13, 2022

J'ai été contacté par John via l'application qui m'a aidé avant même que je ne le demande ! Super gentil et réactif, je recommande fortement cette application, qui est simple d'utilisation.

ideserveitbienetre
France
7 months using the app
OneCommerce.io replied June 14, 2022

Hi Soleda,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 29, 2022

Amazing support. Nancy helped me with all my questions and set up the app on my shopify store. I recommend

In.util
Portugal
7 months using the app
OneCommerce.io replied July 4, 2022

Hi Beatriz,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

October 30, 2022

thank u Rosa for helping me set currency on my web )) nice app. and so helpfull stuff. i like it! i will use this app for my another sites

montterini
United States
7 months using the app
OneCommerce.io replied October 31, 2022

Hi Anastasiia,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

September 16, 2021

I love the application; however, it is late in the evening and I am sleepy. This is the second application that I downloaded tonight to translate my online store. The first one was too complicated. Transcy is simple. For the things I did not understand, a nice lady helped me understand.

Fitness WITH Christ
United States
7 months using the app
OneCommerce.io replied September 20, 2021

Hi ShaShanah,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency