Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,873)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

April 25, 2022

Shopifyのオンラインサイトページを日本語から英語に翻訳するのにTranscyを使いました。有料サービスにすることで、全ページの英訳と、特定な言い回しの修正(誤訳修正)を行うことができます。またリアルタイムのチャットで不明点が解決できます。

MATSU Cane & Walking Stick
Japan
7 months using the app
OneCommerce.io replied April 26, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

February 24, 2021

Super appli, très contente de la traduction de ma boutique avec le plan à 17,9. Je recommande vivement.

Bélinès
France
7 months using the app
OneCommerce.io replied February 25, 2021

Hi there,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

March 24, 2022

zenny la persona che mi ha aiutato a risolvere alcuni problemi sul mio sito è stata molto disponibile gentile e molto veloce. brava zenny

ZooDoggy.com
Italy
7 months using the app
OneCommerce.io replied March 25, 2022

Hi Eros,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 17, 2022

100% amazing support. Ayden from live support helped me through the whole process and even through checkout! I am so happy!! I will use Transcy forever!

GalacticSilver
United States
7 months using the app
OneCommerce.io replied April 18, 2022

Hi Logan,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 14, 2022

The support team is awesome. After installing the app a Customer Support Manager helped me through the whole process. Just needed a few minutes to get this app going. I recommend it!

Sea King Bracelets
Austria
7 months using the app
OneCommerce.io replied March 14, 2022

Hi there,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

June 28, 2022

Neville messaged me as soon as I installed the app and was excellent and informative. I highly recommend this app.

The Vintage Lighter
United States
7 months using the app
OneCommerce.io replied July 4, 2022

Hi Antonio,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

May 11, 2022

Faster customer service. I am really happy with their team. Lovely, fast……………….:…————…………………………………-.

Bgo & Me
Spain
7 months using the app
OneCommerce.io replied May 12, 2022

Hi Begoña,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited July 23, 2022

If there are any difficulties in using it, the customer service will help in time, which is great. Wonderful!

Allenjoystudio
China
7 months using the app
August 24, 2022

We have just started to use Transcy app. Overall everything works great and nice, especially, app support Nim was very helpful and kind. Highly recommended.

Coréelle
United States
7 months using the app
June 16, 2021

Jane Has been so helpful and hands on with any questions that I had. I woke up at 5:45am and couldn't fall back asleep, so I started working. Jane has Been with me for the almost an hour helping me accomplish this. what a great app and great assistance. Thanks Again Jane

PattysPersonals
United States
7 months using the app
OneCommerce.io replied June 17, 2021

Hi PATRICE,

Here's Phelim from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Phelim
Transcy - Translate Language and Convert Currency