Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

May 11, 2022

Faster customer service. I am really happy with their team. Lovely, fast……………….:…————…………………………………-.

Bgo & Me
Spain
7 months using the app
OneCommerce.io replied May 12, 2022

Hi Begoña,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited July 23, 2022

If there are any difficulties in using it, the customer service will help in time, which is great. Wonderful!

Allenjoystudio
China
7 months using the app
August 24, 2022

We have just started to use Transcy app. Overall everything works great and nice, especially, app support Nim was very helpful and kind. Highly recommended.

Coréelle
United States
7 months using the app
June 16, 2021

Jane Has been so helpful and hands on with any questions that I had. I woke up at 5:45am and couldn't fall back asleep, so I started working. Jane has Been with me for the almost an hour helping me accomplish this. what a great app and great assistance. Thanks Again Jane

PattysPersonals
United States
7 months using the app
OneCommerce.io replied June 17, 2021

Hi PATRICE,

Here's Phelim from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Phelim
Transcy - Translate Language and Convert Currency

March 21, 2022

It helps me to add Arabic language which is not available in shopify. Currency conversion is available and effective. Customer support are very helpful and fast

Istanbul Novo
Türkiye
7 months using the app
OneCommerce.io replied March 25, 2022

Hi Waseem,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 28, 2022

Ich habe die App aufgrund der vielen Rezensionen genommen. Mitarbeiter Lee hat bestens geholfen sie einzurichten. Ich hab als Shop sprach Englisch mit einrichten lassen. Das hat super geklappt.
Vielen Dank.

HomeShop24
Germany
7 months using the app
November 10, 2022

Very helpful support and great app! I was able to quickly install the app and enable the languages for my site.

Pazachalo
Finland
6 months using the app
OneCommerce.io replied November 15, 2022

Hi Niko,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

June 18, 2022

Transcy: AI Language Translate Nice i really love this app. absolutely great service immediate help

iCharger
Netherlands
6 months using the app
OneCommerce.io replied June 21, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 5, 2022

Great service. The support agent in the chat helped a lot. It as all done an setup in very short time.

Den Lille Garnbiks
Denmark
6 months using the app
September 15, 2021

Very good app. The staff was very patient and solved all the problems that appeared in our face. The app is also very easy to use, increasing the conversion rate.

Antilope
China
6 months using the app
OneCommerce.io replied September 15, 2021

Hi Little,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency