Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 19, 2022

The transcy application plug-in is very convenient and hassle-free to use, allowing you to have more time to operate your store.

YEECHOP
China
6 months using the app
September 13, 2022

Nice app, their support team is amazing and will help with everything you need!! Best service so far on Shopify!

Resinate Exotic Furniture
Canada
6 months using the app
July 30, 2021

I installed this app and translated my site easily. I had some issue with the language switcher, it didn't work properly. I couldn't change between languages. I asked for help and got a great service. It turned out that although my Theme (Showcase) enables header button as language switcher it doesn't really work. The support of Transcy solved this and an other minor conflict between my theme and the app. Thank you guys for your quick help!

concretejewels
Hungary
6 months using the app
OneCommerce.io replied August 1, 2021

Hi Erika,

I'm Ciara from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Ciara
Transcy - Translate Language and Convert Currency

July 29, 2022

Neville is the #1 man. He helped us setting everything up within minutes. My store was completely ready with his help after 5 minutes. Thats service we all want. Neville was also very kind and curteos.

RockYourTrade
Germany
6 months using the app
April 5, 2022

Great for translate the website, Had some issues but their good customers service helped me
Thank you!

Mister Canvas
Israel
6 months using the app
OneCommerce.io replied April 6, 2022

Hi lidan,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 12, 2022

fast and helpful service, support quickly responded to an initial setup problem. App was operational within a short period of time.

M&M Bird Toys
United States
6 months using the app
OneCommerce.io replied March 14, 2022

Hi Joseph,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 1, 2023

We had a great experience with this app. Easy to use and the support was really keen to help fast and conveniently all our questions/queries. Congratulations!

Candelinas
Greece
6 months using the app
OneCommerce.io replied June 1, 2023

Hi Candelinas,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

February 24, 2021

I love this app! And great customer service! I highly recommend this app. It does exactly what I need it to do I did had troubles at the start but the customer service really help it get it working.

Raw Cut Skateboards
Canada
6 months using the app
OneCommerce.io replied February 25, 2021

Hi there,

Here's Edolie from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Edolie
Transcy - Translate Language and Convert Currency

July 1, 2022

Von mir bekommt die App 5+Sterne. Der Chatservice mit Charlotte funktionierte einwandfrei. Ich bewunderte ihre Geduld und vor allem ihre Hilfestellung! Ich denke mal, ohne ihre Hilfe hätte ich bei der Einrichtung noch dreimal so lange gebraucht.

My Dream Deals
Germany
6 months using the app
OneCommerce.io replied July 4, 2022

Hi Olaf,

This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy - Translate Language and Convert Currency

July 28, 2022

Yritin etsiä mahdollisimman yksinkertaista käännösohjelmaa Shopify kauppaani ja tämän löydettyäni en muuta tarvitse. Erittäin toimiva! Ja asiakasneuvonta/palvelu todella hyvää.

Darklewear
Finland
6 months using the app