Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

February 21, 2022

Very kind, and useful for setting up the option for USD prices when our customers wants to turn the website into english. Thank you for the support.

Fundación Futbol Pazífico
Colombia
5 months using the app
OneCommerce.io replied February 22, 2022

Hi Lorena,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

July 2, 2022

Por ahora bastante acorde a la descripción. El servicio de atención al cliente es rápido hasta en fin de semana y cumple perfectamente su función.

Carmelo Cotton
Spain
5 months using the app
OneCommerce.io replied July 4, 2022

Hi Paula,

This is Scott. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

March 31, 2022

تطبيق ممتاز واستجابة سريعة من خدمة العملاء تجاوب سريع والاجابة على جميع الاسئلة وحل المشاكل المتعلقة بالعميل

3yin
Saudi Arabia
5 months using the app
OneCommerce.io replied April 4, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 22, 2021

Help me a lot.Really good.Chouxie Help me to make the language switch button embed in the menu bar.I will suggest this app to my friends.

Kaonas Biyokk
China
5 months using the app
OneCommerce.io replied September 23, 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

May 15, 2022

zenny help me set up the store language so much, I'm really appreciate her work and the app is great for us, highly recommend!

yoyodecor
China
5 months using the app
OneCommerce.io replied May 17, 2022

Hi zongquan,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

February 24, 2022

Good App! They solved me the languages problem only in 30 minutes... I recommend it. The person who help me in the problem, focus in solve it!! Very happy for this!

Superb
Spain
5 months using the app
OneCommerce.io replied March 1, 2022

Hi Pablo,

Here's Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

January 30, 2023

Best service! They helped me integrate the widget into the theme. It looks flawless. Its perfect!!!! Thanks

Glow Collar
United States
5 months using the app
OneCommerce.io replied February 1, 2023

Hi James,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

February 6, 2021

Amazing support and thanks Lisa for helping setting up all the needs! We could optimize the number of languages easily

Pulse
Spain
5 months using the app
OneCommerce.io replied February 9, 2021

Hi there,

Here's Chris from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Chris
Transcy - Translate Language and Convert Currency

April 12, 2022

The app met my expectations. It was important for me that product meta information is translatable as I was using another app for product variant descriptions. Huge amount of options to control visual design of language switcher! I did not notice the option to enable switcher on mobile pages - customer service helped out - very quick and friendly!

Constros
Latvia
5 months using the app
OneCommerce.io replied April 16, 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

Edited April 27, 2021

A great app highly recommended! Had a language query, Lisa helped fix my issue quickly & in a friendly manner.

Pom Collage
United Kingdom
5 months using the app
OneCommerce.io replied April 28, 2021

Hi Joe,

This is Joanne from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Joanne
Transcy - Translate Language and Convert Currency