Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

August 26, 2023

Nice app, Vani has been really helpful guiding me to set up Trascy on my Shopify website. Thumb up

Phoenix Tree Foreign Language Club 凤凰树外文社
United Kingdom
4 months using the app
OneCommerce.io replied September 1, 2023

Hi Jacqueline,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 26, 2023

Fantastica, il supporto è eccezionale anche nel piano gratuito.
Mi ha servito Joyce e lo ha fatto in maniera stupenda, con professionalità e gentilezza, un ringraziamento speciale va sicuramente a lei.

Softyshoes
Italy
4 months using the app
OneCommerce.io replied February 28, 2023

Hi Angelo,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

August 3, 2022

J'ai utilisé pour traduire ma boutique du français à l'anglais et c'est vraiment génial, très simple et rapide :) Excellent service avec le chat pour nous aider.

One-or-Two-Things.com
Canada
4 months using the app
February 9, 2023

My experience with the app is being sso far so good. The app works well. Also the live shat support it´s amazing in terms of support and helping in everything you need. I had a few interations with Flora and she helped me a lot.

Healthgooshop
Portugal
4 months using the app
OneCommerce.io replied February 10, 2023

Hi Andre,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

June 6, 2022

I had some problem with integration of my website but thanks to the customer relation, we had fixed it. I suugest

Palanci Shop by Malatya Pazari Palanci
Türkiye
4 months using the app
OneCommerce.io replied June 8, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

November 4, 2022

j'ai utilisé cette application pour amélioré les fonctionnalités de ma boutique et j'ai été tres satisfait , le service à la clientèle est patient et aidant. MERCI

OSENKA
Canada
4 months using the app
OneCommerce.io replied November 8, 2022

Hi Salimata,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

January 28, 2023

insane support! Veni just adjust the app as i want just in minutes. Keep it real!

DECLOCK
Greece
4 months using the app
OneCommerce.io replied January 30, 2023

Hi Sotiris,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

April 5, 2022

Excelente trabajo! Los problemas me los ha solucionado en menos de 30 minutos. El trato muy profesional, lo recomiendo.

Web Global Sales
Spain
4 months using the app
OneCommerce.io replied April 6, 2022

Hi Oriol,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

February 7, 2022

I use the free trial and I will upgrade it soon, its an easy app for translate. Customer service is very helpful and kind. I recommend this app

SheryCup
Belgium
4 months using the app
OneCommerce.io replied February 8, 2022

Hi Nourhan,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

September 21, 2022

Flora from Onecommerce helped me immensely in not only setting up this app, but also customizing it on my site. She went above and beyond to ensure that my needs were addressed and that my site was better than she found it. 12/10 customer support and the app/translation works great!

J.Longobardo
United States
4 months using the app
OneCommerce.io replied September 22, 2022

Hi Jennifer,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce