Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,965)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

Edited December 19, 2024

A very helpful and professional team. Respond quickly and they are responsible.

SOOK Stainable
Italy
About 3 years using the app
OneCommerce.io replied June 29, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to ...

September 3, 2021

Works well and fairly good support, but the supporters are not technical so they are just the first layer and often they'll ask the dev team review issues. Main issue is when it translates elements on the site which it shouldn't such as sizes, etc.

Sønday
Denmark
About 3 years using the app
OneCommerce.io replied September 6, 2021

Hi Senai,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your feedback about our support would be really meaningful to ...

October 1, 2022

客服人員回覆速度超快 可以馬上協助解決問題 不會需要有長時間等待的問題 態度非常專業 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fermi Pasta
Taiwan
About 3 years using the app
OneCommerce.io replied October 3, 2022

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet ...

Edited May 1, 2024

helpful support, solved the problem quickly.
I am looking forward to be working with them with the website
The whole team is really helpful, I had the pleasure to talk to Bo today.

On Size
Hungary
About 3 years using the app
OneCommerce.io replied January 10, 2022

Hi Ádám,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking ...

November 3, 2022

we are delighted to use this app. It helped us a lot for Shopify markets. Especially Vani from support for after sale.

Atolye Store
Türkiye
About 3 years using the app
OneCommerce.io replied November 4, 2022

Hi Emin,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your ...

April 27, 2021

I used this app to translate my website. This app provides an editable window and it works really well. I like it.

Puregreenz
New Zealand
About 3 years using the app
OneCommerce.io replied April 27, 2021

Hi Sunghak,

This is Walsh from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking ...

December 31, 2021

This app is great. It was a little bit difficult to set up at first, but the chat support responded immediately and helped me right away. Would recommend.

AnteAGE
United States
About 3 years using the app
OneCommerce.io replied January 3, 2022

Hi Connor,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with ...

September 2, 2024

very good

Blissshe
United States
8 days using the app
OneCommerce.io replied September 16, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

February 24, 2023

Im using this app for more than a year and Im very impressed by its accurate translations and user-friendly interface. What stood out the most was the exceptional customer service. The app's support team was prompt, knowledgeable, and went above and beyond to help me resolve a technical issue I had. I highly recommend this app to anyone in need of reliable language translations and top-notch ...

KLAYIT
Switzerland
About 3 years using the app
OneCommerce.io replied February 28, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...

Edited June 2, 2023

Quick and great customer service from Jennifer. I had some questions and they answer right away even at 9pm.

Use the service again and Alene did an amazing customer service. Quick and efficient person.

My Prime Furniture
Canada
About 3 years using the app
OneCommerce.io replied January 24, 2022

Hi Marie,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your ...