Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,879)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

February 5, 2022

A bit buggy sometimes, but the support is amazing! Would recommend this for translating your store to another language

Arsenio Shop
Singapore
3 months using the app
OneCommerce.io replied February 7, 2022

Hi Arsenio,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

January 25, 2023

Thank you very much for your help Vani. She was kind and helpful, she helped me choose the right subscription. If she didn't help me, I would have made a bad choice

brilliancy
Slovakia
3 months using the app
OneCommerce.io replied January 27, 2023

Hi Roland,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

October 19, 2021

App looks goood still to see how it works but Amazing Support Team, dedicated to help customers . 5 star from me

Ancient Mirrors
Germany
3 months using the app
OneCommerce.io replied October 21, 2021

Hi Zvikomborero,

Here's Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Vivian
Transcy - Translate Language and Convert Currency

May 5, 2022

The Application is easy to use and the language switcher can be configured manually. Instant and useful support team.

VintageSurprise.de
Germany
3 months using the app
OneCommerce.io replied May 6, 2022

Hi Daniel,

I'm Jonathan. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

December 26, 2022

This is my first time using this app and it has outstanding customer service and technical support. I could not have completed the setup process without the expert knowledge of their staff.

US SOLAR FARM
United States
3 months using the app
OneCommerce.io replied December 27, 2022

Hi Rafael,

This is Frederick from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Frederick
Transcy by OneCommerce

December 4, 2022

Very good service! A human being will help you through the setup at the beginning and is very patient. Recommended

winterh
China
3 months using the app
OneCommerce.io replied December 5, 2022

Hi Mike,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

September 9, 2022

Very simple to use and the assistance is so kind and available with any kind of issue. I have to say that Rosa gave me the best assistance ever!

Il Tuo Artigiano Design
Italy
3 months using the app
April 2, 2023

It provides very excellent service, as well as customer service at the highest level, providing the necessary support

SweetyMeNnâ
United Kingdom
3 months using the app
OneCommerce.io replied April 4, 2023

Hi Ehab,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

September 26, 2022

Totalmente recomendado fácil de utilizar!!!!
Excelente servicio por parte de su colaboradora Nancy.

Shiba Inu CR
Costa Rica
3 months using the app
OneCommerce.io replied September 27, 2022

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

April 17, 2023

I am delighted to hear that you had an exceptional support experience and would be thrilled to provide you with a detailed review.

Firstly, I must commend the support team for their exceptional service. Their professionalism, expertise, and willingness to go above and beyond were truly remarkable. It is rare to find such an outstanding level of customer service in today's world, and I was impressed by their dedication to ensuring that my needs were met.

From the moment I contacted the support team, I was treated with respect and kindness. They listened attentively to my concerns and provided me with personalized solutions that were tailored to my specific needs. They were patient, understanding, and never made me feel rushed or unimportant.

The support team was also extremely knowledgeable and experienced. They were able to answer all of my questions thoroughly and provided me with a wealth of information that was instrumental in resolving my issues. They were always willing to explain complex concepts in a way that was easy to understand, which was greatly appreciated.

Moreover, the support team was incredibly responsive. They were quick to respond to my queries and provided me with regular updates on the progress of my case. This level of communication was reassuring, and I never felt like I was left in the dark.

Overall, I cannot express how impressed I am with the support team. They provided me with the best support experience I have ever had, and I am grateful for their exceptional service. If you are looking for a company with outstanding customer support, I highly recommend this team. Thank you again for your fantastic service!

lovelybabes
France
3 months using the app
OneCommerce.io replied April 19, 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce