Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its superior features, including the ability to translate 3rd party apps and integration with DeepL for high-quality translations. The app's intuitive interface, automatic content checking, and currency converter are also appreciated. Support is praised for its 24/7 availability, responsiveness, and assistance with customization and technical issues. The app is valued for expanding market reach by enabling browsing in local language and currency.

July 9, 2022

So far so good. Installation was not super easy for me but the online support I got was top notch. Highly recommend for international sellers.

Piquant Picks
Türkiye
2 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

August 31, 2022

Support team responding is higly impressive. Staff was clearly and quickly solve the issue I struggled.

LINKFLOW Store
South Korea
2 months using the app
Edited November 16, 2022

Ottima App e servizio clienti top! Consigliata! Dory del servizio clienti è stata molto gentile!!!!!

Millenial
Italy
2 months using the app
OneCommerce.io replied November 17, 2022

Hi Alessandro,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

September 30, 2022

this is the bet language translator ive seen! setup didnt take long & now my store can auto translate language & every currency!

AGI IT SOLUTIONS
Australia
2 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 17, 2021

this is the best app ever, they assist you if you wish and they are realy freiendly. realy love the functions of everything. keep it up..

ReditExpress
Italy
2 months using the app
OneCommerce.io replied October 18, 2021

Hi Gift,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

January 28, 2021

good app if you need to translate your site, and fast answer from kindly jennifer from transcy recommend +.

Pump and Go
Sweden
2 months using the app
OneCommerce.io replied January 28, 2021

Hi there,

This is Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

August 20, 2021

This app is brilliant it has allowed me to add languages and currencies to my Shop and is very easy to use - I had a couple of questions and the support I received was quick and helpfull.

LuluLavender
France
2 months using the app
OneCommerce.io replied August 23, 2021

Hi Carol,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

August 19, 2022

Es una aplicacion bastante util, sirve mucho si quieres vender de forma internacional, tiene un soporte muy bueno e inmediato

rhinocase-818
Costa Rica
2 months using the app
Edited November 28, 2022

Ótimo aplicativo, atendentes rápidos e educados.
Fui atendido por Neville.
Que continuem assim, satisfação pelo atendimento, meus agradecimentos.

tiendacarmenchris.com
Belgium
2 months using the app
OneCommerce.io replied November 29, 2022

Hi Christiane,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

July 25, 2022

Thank you so much
Wonderful cooperation from you with a welcome
Excellent work
Excellent work, high quality

INFOMOBILESTORE
Saudi Arabia
2 months using the app