Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,882)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

July 9, 2021

I used this apps to help me to translate my store to different language and to have different currencies , the app have great customer service . Finally thanks Lisa for your help and support

Aqar Emlak for Electroning Marketing
Jordan
2 months using the app
OneCommerce.io replied July 12, 2021

Hi Yousef,

This is Neala from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neala
Transcy - Translate Language and Convert Currency

July 28, 2022

I have taken the pro subscription, for now the support is giving me the help I need, the system is working. The biggest problem is that the speed rating of our store has gone from 55 to 34 since we installed this application, I would be happy to receive solutions from Transcy to overcome this problem. I recommend it for now.

mrshelbystore
France
2 months using the app
August 23, 2022

Team help is amazing. Still working on it, but I think results will be amazing. Thank you! Recommended.

Adoma
Lithuania
2 months using the app
Edited May 10, 2022

Lisa is always there when needed, she responds very quickly and takes problems very seriously. The technical team is very professional and efficient. It is the best Application available on Shopify. I highly recommend it. A big thank you to the whole team of "Language Translate & Currency".

blingprofessional
Belgium
2 months using the app
OneCommerce.io replied April 16, 2022

Hi Mohamed,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

March 27, 2022

customer service is very good. function all well developed with Shopify. Go for it if you need translation

Snoot Fren Studio
Hong Kong SAR
2 months using the app
OneCommerce.io replied March 28, 2022

Hi Candace,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

November 16, 2022

Easy to use app. Great features and customization. Customer support is very responsive.
Wish I could add more than one language and more than one currency with the free plan.

Thynk Ahead
Jordan
2 months using the app
OneCommerce.io replied November 17, 2022

Hi Abdallah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

June 15, 2022

I used this application to internationalize my store, and Garlic from the Transcy team was very helpful in helping me install this application in the best way. Garlic was very friendly and quick in the installation process. Great job.

MadmanStore
France
2 months using the app
OneCommerce.io replied June 16, 2022

Hi Tommy,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

Edited December 20, 2020

I used it in trial mode for a week.
Good app. Their support is very effective.
The app translated the first 2000 words on my site.
Currency works fine.

Tempranna Online
Brazil
2 months using the app
OneCommerce.io replied December 21, 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

Edited March 29, 2021

Customer Service was excellent and the app is convenient while easy to use. In addition this app is also user friendly

High Point Evolution
United States
2 months using the app
OneCommerce.io replied March 29, 2021

Hi Skyler,

I'm Stella from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Stella
Transcy - Translate Language and Convert Currency

May 26, 2021

great app very recommend i real enjoy this app they also help me working on my website five out of five

ContigoShop
Belgium
2 months using the app
OneCommerce.io replied May 27, 2021

Hi Tristan,

Here's Connor from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Connor
Transcy - Translate Language and Convert Currency