Transcy: AI Language Translate , 5,661 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.
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I've been using this app for about a month now, and so far their customer service has been phenomenal. My rep Lisa has been extremely responsive, and has already helped with a number of issues with getting everything up and running. Any time I have had a technical issue or question (which has been frequent), Lisa responds in ten minutes or less and has most issues figured out within 30 minutes so I can keep working! Literally cannot recommend this app enough, especially for small businesses.
Hi Maggie,
This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
This app helped my with my issues and also gave me support for free. Only thing missing is the ability to send order confirmations depending on language.
Hi there,
Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your comments, we're really happy to know that you love our app & support.
Regarding to your concern, we will note this and forward to my concern team to check it for future update. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Transcy - Translate Language and Convert Currency
I recently implemented this solution to my Shopify. Quite easy setup & looks quite efficient.
I only had one issue but customer-support chat was reactive and really helpful.
Hi Vincent,
Here's Doris from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Doris
Transcy - Translate Language and Convert Currency
The customer service is really good, she helps me solve a lot of problems, and app is also very intelligent
Hi 祝志昂,
This is Ivor from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Ivor
Transcy - Translate Language and Convert Currency
Well Andy is the best! i'm very bad for setting application and he almost done everything and now my boutique is good. Thank you !
Hi Christine,
Here's Kenelm from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kenelm
Transcy - Translate Language and Convert Currency
please fast response guyss when i need your help because you will save a lot of customers and your apps will be top rank, nice
Hi Laurent,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
This is a very helpful plugin, I have always wanted to bring more traffic to my store, from different countries, this plugin can be implemented well, can set different languages and currencies of the store, but at the beginning I did not I know how to adjust the operation of this plug-in too much, and then I asked to help me answer some key questions. I encountered some twists and turns in the middle, but after many coordination, I finally adjusted it. I am very grateful to the customer service staff for helping me patiently. , I will always use this plugin to bring more orders and traffic from different countries to my store, Nice app and good customer suuport, thank you Charlotte, niceeeeeeeeee
Highly recommended this app! It is easy to use. Their support team was helpful and friendly. Answer my question in a very short time.
Hi WongCheuk,
I'm Smith from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Smith
Transcy - Translate Language and Convert Currency
Good service and tech support. The user interface can be challenging though. You could make it a bit more simple.
Pauline was very helpful! She answered me very quickly and solved my problem immediately. I recommend.
Hi Antoine,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency