Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

August 24, 2022

Great service! really went the extra mile. can reccomend this app to everyone! fair price and fast and great service

Akoestiekdeal
Netherlands
2 months using the app
December 16, 2021

this app is very easy to use , and they will lead and teach and help you any time , thank you, Lisa

NBGAIA
China
2 months using the app
OneCommerce.io replied December 17, 2021

Hi Zhang,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

February 16, 2022

not bad, I just install it. Observing subsequent usage.............................................................................

Autogen
China
2 months using the app
OneCommerce.io replied February 17, 2022

Hi Wang,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

June 30, 2022

Received great support with miss Garlic and I was able to display all the currencies around the world automatically based on the users' location. :) Great app and would definitely recommend it!

Sage & Sunday
South Africa
2 months using the app
OneCommerce.io replied July 4, 2022

Hi Jakob,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited January 22, 2023

The product is, as described, excellent. Customer support is fantastic; they are 24 hours a day through live chat and can resolve any issues right away. They are even able to (when given permission) get control over your Shopify to make the necessary changes. I would only recommend making sure whenever you give someone access to your account, so make sure you know what will be done beforehand so that everything is clear for both parties. Overall, 10/10 is very good; thanks, Johnson and Kaity!

Zizov Diamonds
Belgium
2 months using the app
OneCommerce.io replied May 5, 2022

Hi Nina,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

January 3, 2023

best and also the fastest service ever (Eloise best supporter ever) so helpful and really helped me to get a better store

Wax-E
Israel
2 months using the app
OneCommerce.io replied January 3, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Edited January 8, 2022

Excellent app, fast response, helpful and efficient customer service Thank you so much for your help

Teah
Norway
2 months using the app
OneCommerce.io replied January 10, 2022

Hi Darling,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

July 19, 2022

anazing app, and amazing support ..thank you Charlotte for your help to set up thecurrencies on my store

jewelrela
France
2 months using the app
July 31, 2022

La app es excelente! La atención y el servicio tecnico son maravillosos tambien! los recomiendo 100%, ni bien la instale, el servicio tecnico ( Shen) logro resolver la instalación de las monedas y los países que necesitaba. Son realmente Maravillosos!

AlforjaCero
Andorra
2 months using the app
February 10, 2023

The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it
The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it
The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it

TakePhoneCase
Hong Kong SAR
2 months using the app
OneCommerce.io replied February 14, 2023

Hi Xiadi,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce