Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

May 8, 2023

Definitely recommend!

I was a little sceptical in the beginning as it isn't necessarily a cheap option as most users who look to get this app would like more than 2 languages. But I was glad that I decided to do it the customer service was very good and they were able to change certain things for me that I didn't know how to do as I was new to the app.

All in all, it is a good app and if you are looking to translate your store this is worth the price!

NutriValley
Malta
About 2 months using the app
OneCommerce.io replied May 9, 2023

Hi Elia,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

May 11, 2022

I have been very well served by Garlic. She did extra work to make the switcher look good! Thank you so much! 5 stars

Dearmayacom
Netherlands
About 2 months using the app
OneCommerce.io replied May 12, 2022

Hi Mehdi,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 21, 2022

j'utilise l'application depuis près de 6 mois déjà, tout marche correctement comme il le faut et l'assistant répond toujours très fiable

Sextoys
France
About 2 months using the app
OneCommerce.io replied November 21, 2022

Hi there,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

January 31, 2022

Great team support! I recommend!The team is very helpful. The application is easy to use.This application is all I needed to develop my shop internationally!

k'shine
France
About 2 months using the app
OneCommerce.io replied February 1, 2022

Hi Kassilyn,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

December 19, 2022

The help from the support team has been awesome! Since our brand is worldwide, they helped us translate it to multiple languages so that our customers could have a great experience! We love it!

Teraschi
United States
About 2 months using the app
OneCommerce.io replied December 20, 2022

Hi Justin,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

February 4, 2022

Amazing app and amazing service.. even for the free plan. I recomend this to anyone, easy to use and understand

NeoMall
Greece
About 2 months using the app
OneCommerce.io replied February 7, 2022

Hi Petros,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited December 29, 2022

This is the best translation app ever, very professional staff and very responsive, they do all the best they can do to help you.

Amy Vanessa
Canada
About 2 months using the app
OneCommerce.io replied January 3, 2023

Hi Marouane,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

June 3, 2022

Convenient and good translation plug-in, as well as the patience of the customer service staff, and installed and debugged the plug-in for me.

valleyer
China
About 2 months using the app
OneCommerce.io replied June 8, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

October 2, 2021

I tried a few apps and those I tested made no sense. The customers literally had to find the translate button hidden in the site. With Transcy everything is perfectly visible, clear and easy to spot. PLUS, the customer support is extremely friendly and did some changes for me even tho I didn't asked! I highly recommend their services! 10 stars

Fantasy New York
Portugal
About 2 months using the app
OneCommerce.io replied October 4, 2021

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

May 11, 2022

Excelente aplicación, te hace ir a todo el mundo en dos clicks, y te asesoran hasta con shopify markets como configurar todo. Genios

Catalina Delgado España / Ropa de bebé
Spain
About 2 months using the app
OneCommerce.io replied May 12, 2022

Hi Agustina,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency