Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 1, 2021

Thank you very much for the help of Muffin and Lisa who take care of the online discussions and offer a precious help!

shop.armys
France
About 2 months using the app
OneCommerce.io replied June 1, 2021

Hi Soumaya,

My name's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Edited June 19, 2023

I highly recommend Transcy app to anyone who needs help with language/currency setting for your store. Giselle service is a quick, and she did what I asked with high standard.

X Random
Saudi Arabia
About 2 months using the app
OneCommerce.io replied May 30, 2022

Hi Eithar,

Here's Matthew. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

April 21, 2022

Super Fast Response Time from Support and Dev Team. Solved every Problem very fast and with ease. Top

Shape World GmbH
Germany
About 2 months using the app
OneCommerce.io replied April 26, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edited March 22, 2022

This app is great for business that want to expand. The support is very good and quick. I do think it could be more clear about how to install and work with.

Ohlà là Store
France
About 2 months using the app
OneCommerce.io replied March 25, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 19, 2022

Service client très réactif, patient et compétent, merci ! Je commence à peine avec l'application donc je reviendrais donner un retour après utilisation long terme.

aeo-aviation
France
About 2 months using the app
OneCommerce.io replied November 21, 2022

Hi Paul,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

August 3, 2021

excelente plugin, se lo recomendare a mis amigos, ya que es fácil de usar, configurar y de instalar.

JIUSTOR
Peru
About 2 months using the app
OneCommerce.io replied August 3, 2021

Hi JIUSTOR,

I'm Keelin from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Keelin
Transcy - Translate Language and Convert Currency

June 22, 2022

The app is very Helpful and easy to setup , since the support setup the app to you and special Thanks For The Best Costumer Service "Molly".

SuperDokan
Lebanon
About 2 months using the app
OneCommerce.io replied June 27, 2022

Hi Bassel,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

January 9, 2023

El soporte recibido es espectacular y estoy muy satisfecho. La recomiendo ya que te ayudan en todo momento de forma personalizada!. Mencion especial a Lee ya que ha estado muy pendiente de ayudarnos en todos los detalles para nuestra web internacional!

BECOMLUX
Spain
About 2 months using the app
OneCommerce.io replied January 10, 2023

Hi Jorge,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

December 1, 2022

Used this to make my store translate in italian for my italian customers and change currency to euro automatically. They have really nice support, Flora got me through the setup in 5 mins

BellazioFashion
Malaysia
About 2 months using the app
OneCommerce.io replied December 1, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

April 3, 2023

Great app with fabulous customer service. They showed me how to set it up step by step without me asking for it. Highly recommended.

UniMassage
Canada
About 2 months using the app
OneCommerce.io replied April 6, 2023

Hi Mehr,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce