Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 28, 2021

Simple and intuitive interface. We received quick and efficient assistance from the app support team.

Shop Solar Lighting
Canada
About 1 month using the app
OneCommerce.io replied July 28, 2021

Hi Fernando,

This is Florence from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Florence
Transcy - Translate Language and Convert Currency

April 5, 2023

I highly recommend! It seamlessly translates product descriptions, reviews, and even checkout pages, making it incredibly easy for international customers to shop. The translations are accurate and the app is user-friendly, making it a must-have for any business looking to expand their global reach. Plus, the customer service team is top-notch and always available to help with any questions or issues. Overall, a fantastic tool for any e-commerce business!

aryantestudio
Czechia
About 1 month using the app
OneCommerce.io replied April 6, 2023

Hi Aleksandra,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

January 14, 2022

Fantastic customer service
Flexibility in the application
Meets the needs of my store
I really loved it

MELLOW
Türkiye
About 1 month using the app
OneCommerce.io replied January 17, 2022

Hi Mohammed,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

September 24, 2022

excellent customer service from Molly!!! Very helpful and I highly recommend her! Aside from customer service, excellent app!

Crystair
United States
About 1 month using the app
OneCommerce.io replied September 26, 2022

Hi Luke,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

February 25, 2023

App ottima, ma quello che fa la differenza è l'assistenza... John è stato fondamentale!
Ve la consiglio

BeBeautifull
Italy
About 1 month using the app
OneCommerce.io replied February 28, 2023

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

June 30, 2022

very good, it works fast and easy never saw better one
very good service of supporting the custumers helping and explaining how it works. thanks

Buy Here
Portugal
About 1 month using the app
OneCommerce.io replied July 4, 2022

Hi Arnaldo,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

September 22, 2022

L'app funziona in tutto e per tutto, veramente facile da navigare e settare. Customer support gentilissimo ed efficiente! Avevo un problema con l'opzione embed label, ed è stato risolto tempestivamente.

Berry&Torry
Italy
About 1 month using the app
OneCommerce.io replied September 23, 2022

Hi Fabio,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

March 11, 2022

The support has been great They fixed all the problems of the site it's great support Thank you very much for your interest in my site

9SHO
Saudi Arabia
About 1 month using the app
OneCommerce.io replied March 14, 2022

Hi Amal,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

February 15, 2022

super helpful. Might think I should get the monthly plan right now. They ask me what I need for help. and fix the problem for me

Aedelia Jewelry
Hong Kong SAR
About 1 month using the app
OneCommerce.io replied February 16, 2022

Hi Adrian,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

July 21, 2022

Thank you for your help! Works great so far. Will continue to use it and hope to get international sales.

Jesus Christ, My Everything Co.
United States
About 1 month using the app