Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 27, 2022

The best app I used so far to sell internationally. I have tried so many apps, but nothing matches Tanscy. You basically get everything in one dashboard. I would also mention that their customer service is incredibly good, especially Daisy helped me with everything I needed. I would highly recommend this app.

Lasticzshop
Canada
About 1 month using the app
OneCommerce.io replied July 4, 2022

Hi Fawad,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 10, 2021

I couldn't write proper sentences because I was not good at English, but the customer service response ability was very good. I am so happy that the unresolved functions are resolved at once, and I have a desire to use the Transcy app more. I love you

DubiShop
South Korea
About 1 month using the app
OneCommerce.io replied November 16, 2021

Hi 민준 김,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

July 7, 2021

Great customer support...efficient and friendly! Very easy to install and very user-friendly app...Will recommend it!

RAQUEL BULLE
Australia
About 1 month using the app
OneCommerce.io replied July 7, 2021

Hi Raquel,

I'm Shanley from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Shanley
Transcy - Translate Language and Convert Currency

December 24, 2021

Extremely helpful real-time chat support. I'd recommend it in your shopify store. This app is also user friendly.

LaLai - Welcome to visit us
Hong Kong SAR
About 1 month using the app
OneCommerce.io replied December 26, 2021

Hi Ho,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

December 16, 2021

Great App, the best translation app which include every thing , even it will translate the reviews.... Also great customer support.

XMETA
Sweden
About 1 month using the app
OneCommerce.io replied December 17, 2021

Hi Mohammad,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

December 29, 2021

super helpful and working very fast
reply speed also super fast
they changed code what I want, and made it clearly
thank you ~!!

YALLAWASEET
Australia
About 1 month using the app
OneCommerce.io replied December 30, 2021

Hi Khalid,

I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Timothy
Transcy - Translate Language and Convert Currency

August 26, 2021

Very good application for languages. Team very helpful with configuration. Recommended - helps to reach more customers

Mylabels
Poland
About 1 month using the app
OneCommerce.io replied August 29, 2021

Hi Bartosz,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 16, 2023

great service and app works very well

INNAYA HOME
Australia
About 1 month using the app
OneCommerce.io replied November 28, 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

June 9, 2022

La aplicación funciona fantásticamente. Creo que utilizaré el plan premmium si sigo encontrando esta calidad en el soporte! Garlic, del soporte, fue muy simpática y veloz al atender mis necesidades. Definitivamente se puso de mi lado

Cybercrypto
Spain
About 1 month using the app
OneCommerce.io replied June 13, 2022

Hi Luciano,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

May 10, 2022

Excelente servicio al cliente. Han resuelto mis dudas en pocos minutos y con un excelente resultado.

NotHero
Spain
About 1 month using the app
OneCommerce.io replied May 11, 2022

Hi Sergio,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency