Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

February 23, 2022

The translation is decent enough in the free version, so I wouldn't mind paying the monthly fee and doing some fixes manually as my store grows. Tech Support is excellent. I had a small issue setting it up and it discouraged me from using it, but tech support appeared on the chat, fixed the issue on the fly and everything was up and running in minutes. Really good for a free plan.

andeanblue
United States
About 1 month using the app
OneCommerce.io replied February 24, 2022

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

August 17, 2021

Excellent customer service, immediate help. They also respond to the problem late at night, and kindly.

yogto.com
United States
About 1 month using the app
OneCommerce.io replied August 19, 2021

Hi Roland,

I'm Oriana from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Oriana
Transcy - Translate Language and Convert Currency

October 6, 2021

Good Customer Service, The team provides me with solutions every time I reach them.
Thank you guys

ELEGANTS
Saudi Arabia
About 1 month using the app
OneCommerce.io replied October 7, 2021

Hi Abdullah,

This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

Edited September 2, 2022

Ho usato questa app mi sono trovato bene.Il servizio cliente ti scrive per aiutarti ad migliorare il tuo sito internet. Assistenza clienti molto disponibile soprattutto John che mi ha servito molto gentile grazieee...

MILENAMI
Italy
About 1 month using the app
March 30, 2022

I used this app to get me started and to integrate with my shopify store, I added different currencies and languages for my customers. Great service and very helpful and friendly staff.

REGRUT
Serbia
About 1 month using the app
OneCommerce.io replied April 4, 2022

Hi Bianca,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

October 12, 2022

Es muy útil y el servicio al cliente por parte del equipo de onecommerce es de lo mejor que he visto en las aplicaciones de Shopify

Sandel Medica
Mexico
About 1 month using the app
OneCommerce.io replied October 14, 2022

Hi Francisca,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

August 5, 2020

Transcy is a very helpful app to make an overall translation. Anna from the support service is also here to help whenever you have questions. We really recommend it specially when you just started your business

BEST BUDDY LD
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Yung from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Transcy - Translate Language and Convert Currency

August 5, 2020

I use this app to facilitate my need for a multi language store. I appreciate the support that the team is providing, especially Anna which has given us great service.
Thank you.

Gobolight
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

June 21, 2023

joyce from customer support helped me alot! great experience.......... Thank you
............................................

LModaMania
Czechia
About 1 month using the app
OneCommerce.io replied June 22, 2023

Hi Leona,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 24, 2023

J'ai était assister par Nancy , super rien à dire je vous remercie ! <3
A l'écoute elle ma tout résolue j'en suis ravi
Merci Nancy

Cosy
France
About 1 month using the app
OneCommerce.io replied February 28, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce