Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,889)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

December 20, 2022

l'assistenza è davvero ottima, preparata ,veloce e disponibile l'applicazione sembra ottima ed è molto utile per un ipotetico periodo di prova

Hanger products
Italy
About 1 month using the app
OneCommerce.io replied December 20, 2022

Hi Dylan,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

September 30, 2022

Great service - super fast helpful and kind Happy with the support 10/10
And I can't wait to use the tool in the shop

BYEBO
Austria
About 1 month using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

June 23, 2022

The support is out of this world! Helped me set up in no time and answered all of the questions I had while still discovering the functionalities of the app! I truly recommend it if you sell in countries where there's more than one language spoken - and you get manual translations to fix some iffy words here and there. 10/10 overall!

CURLS Europe
Romania
About 1 month using the app
OneCommerce.io replied June 27, 2022

Hi Maria,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 20, 2022

Amazing app and service i appreciate the customer service they have solved all my issues as i was stressed through the tough shopify experience.

project-sneads
Saudi Arabia
About 1 month using the app
May 2, 2023

Very good application, I highly recommend it. I must also comment that the support is excellent, Harry attended me and was very kindly able to help me with the problem I was having

Altell 112
Spain
About 1 month using the app
OneCommerce.io replied May 8, 2023

Hi Cristina,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

June 26, 2021

I used the App to help me to translate my online store and it is easy to install and works very well. I would like if the free pack had at least 2 language available to use.

GeoRaElegancy
United Kingdom
About 2 years using the app
OneCommerce.io replied June 28, 2021

Hi Sunira,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We got your feedback about free plan with 2 target languages instead of one. However, for free plan, we are offering not only basic features for language translate and currency converter but also all premium functions for testing within 7 trial days. We hope you have a good experience with our Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

April 1, 2021

Works fine. Simple as that. :)
Support is always online and is very experienced.
I was having some difficulties but all solved thanks to the developers.

Fanfiber.com
Netherlands
About 2 years using the app
OneCommerce.io replied April 1, 2021

Hi Wout,

Here's Evans from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Evans
Transcy - Translate Language and Convert Currency

May 6, 2022

They have brilliant customer service, get right into the action to help you in any way and complete it with in minuets and so much more.

100n1ecomm
United Kingdom
About 1 month using the app
OneCommerce.io replied May 9, 2022

Hi Thomas,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

July 19, 2021

Great app and great support ! Must have ! They help me without asking anything. Definitely recommanded

OwnYourMood
France
About 1 month using the app
OneCommerce.io replied July 20, 2021

Hi there,

My name's Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

June 18, 2021

Great customer service. The app has been working very well and seems to be the one I need to translate my entire store and jump to new markets.

Mondoz Store
United States
About 1 month using the app
OneCommerce.io replied June 20, 2021

Hi Mauricio,

Here's Halcyon from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Halcyon
Transcy - Translate Language and Convert Currency